HORRIBLE BED, HORRIBLE WARRANTY, HORRIBLE CUSTOMER SERVICE

Companies used to have respect for their customers. There was customer service & warranties were honored. Today it's "SHUT UP & GIVE US THE MONEY & BE HAPPY YOU GET ANYTHING IN RETURN!" Visco memory foam is designed to wear out quickly. It befits the manufacturer, not the customers. I love it that someone is sent to measure the dip in the bed, so the company can wiggle out of their useless warranty. It gives the appearance of honoring the warranty without being accountable for their product.

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Cons:
  • Overall Comfort
  • Customer Service
  • Issue Resolution
  • Long-Term Comfort
  • Long-Term Support
  • Maneuverability
  • Motion Isolation
  • Pressure Relief
  • Product Consistency
  • Overall Support
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft