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I’ve watched on YouTube and read so many of your reviews. You have been so helpful! I’m struggling with which Latex mattress to buy. I tested a Pure Talay Bliss today. I’ve looked for reviews online. Under your reviews there are about 53 people. A lot of people give it a bad review. Do you highly recommend this bed over an online bed? Like Nest, Zenhaven, PlushBeds, Botinical Bliss, etc. I just want to be happy. Thank you for everything!

asked Jul 24 '19
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Susan from Russell, KY
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Hi Susan -- Thanks for your question, and sorry we missed this earlier. The short answer is no, I would not say that we "highly recommend" this bed over the other brands you mentioned -- though it should be noted that this has more to do with the fact that mattresses are highly personal, and finding your match is going to depend much more on what we call the "3 F's of Mattress Matching" -- Fit, Feel, and Features -- than it will on the brand. As such, we would never "highly recommend" any brand over any other -- except perhaps as it relates to one person's unique needs and preferences.  

With regards to consumer reviews, these can be very helpful in assessing a company's overall customer service, which should certainly be a gating factor, but it is very difficult to use information from customer reviews to pick the right mattress for you.

If you haven't already done so, what I would recommend is that you start by taking our GoodBed Match Quiz. This quiz will help you assess your needs and preferences and then narrow the universe of options down to ones that we think are the best match for you in terms of Fit, Feel, and Features. As the only way to search across all options -- both online and in your local stores -- IMHO this is the best starting point for any mattress shopper. You can take that quiz here:

Once you've narrowed your options, I would then recommend a) looking at our in-depth videos and written reviews to make sure that the features and characteristics of that product line up with your needs and preferences, and b) reading consumer reviews to make sure that the company stands behind its products and resolves issues as/when they arise.

I hope that's helpful.

answered Aug 03 '19
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GoodBed Help ♦♦
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Asked: Jul 24 '19

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Last updated: Aug 03 '19

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