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Restonic

Restonic - At a Glance

Supporting Dreams

Helping families get a good night sleep since 1938! 

As winner of multiple Consumers Digest Best Buy™ awards, Restonic Mattress is guided by the principle that getting a healthy night's sleep is a right, not a privilege: this means that every Restonic mattress is crafted with better quality materials and greater attention to detail than comparably priced mattresses from competitive brands.

Company Overview

With a long-standing tradition of researching, developing and engineering the highest quality sleep products, Restonic has been an integral part of the bedding industry for nearly three quarters of a century, a significant milestone very few mattress companies achieve. Today, our dedication to give you a high-quality mattress is even easier, as Restonic can be found in fine retail stores both nationally and internationally, thanks to our strong manufacturing network throughout the world.

For more information, visit us at www.restonic.com.

Rating Summary

1 person recommends Restonic mattresses. Read the reviews.


  • Comfort
  • Support
  • Durability
  • Value

Do you have something to say? Write a review!


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Restonic Mattress Lines

Product Line Support Type Tags Price Reviews
Comfort Master Innerspring Innerspring 0 0
ComfortCare Innerspring Gel, Gel Memory Foam, Innerspring, Memory Foam 2$$ 0
ComfortCare AirFlow Innerspring Innerspring 0 0
ComfortCare Select Innerspring Innerspring, Pocket Coil 0 0
ComfortCare Signature Innerspring Gel, Gel Memory Foam, Innerspring, Latex, Memory Foam, Pocket Coil 3$$$ 0
HealthRest Latex Latex Latex 3$$$ 0
HealthRest Memory Foam Foam Memory Foam 3$$$ 0
HealthRest TempaGel Foam Gel, Memory Foam 4$$$$ 0
See discontinued Restonic lines

Select Models Restonic

Model Name Support Type Tags Reviews Comfort
Brilliance Luxury Firm Innerspring Innerspring, Made in the USA 0 Firm Tight Top
Brilliance Pillowtop Innerspring Innerspring, Made in the USA 0 Firm Pillow Top
Atlantis Firm Innerspring Innerspring, Made in the USA 0 Firm Tight Top
Brilliance Super Plush Innerspring Innerspring, Made in the USA 0 Plush Tight Top
Cameo Euro Top Firm Innerspring Innerspring, Made in the USA 0 Firm Euro Top
Cameo Euro Top Plush Innerspring Innerspring, Made in the USA 0 Plush Euro Top
Carmona Euro Top Innerspring Innerspring, Made in the USA 0 Plush Firm Euro Top
Carmona Firm Innerspring Innerspring, Made in the USA 0 Firm Euro Top
Distinction Euro Top Plush Innerspring Innerspring, Made in the USA 0 Plush Euro Top
Comfort Master Stratus Plush Innerspring Innerspring, Made in the USA 0 Plush Tight Top

See all Restonic mattress models →

Reviews Restonic

Restonic mattresses are recommended by 1 of our 6 reviewers.

Do you have something to say about your Restonic mattress? Write a Review!

Review Summary

Based on 6 reviews

Overall Rating:
Recommended by: 1 of 6 reviewers

  • Comfort
  • Support
  • Durability
  • Value

Recent Complaints Restonic

“possibly the worst mattress I've ever owned.”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
Can not think of any pros.
Cons:
No support, sinking, sagging middle. Not even two years old.

This pillow top memory foam was great for the first 5 or so months. Then the mattress began to sink and sag and became increasingly worse. Not its barely bareable to sleep on.


“My back and shoulders hurt”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
Looked nice and sturdy at first
Cons:
Support blows, sagging in the middle.

I've been complaining to my wife about my back and shoulders when I wake up and climb out of bed, not roll out of bed, in the morning. I am reminded of the struggle as a kid getting out of waterbeds before they were wave-less. When changing the sheets I keep getting eye level and looking at the indentation in the middle of this bed and it is no wonder I always feel I am leaning / rolling to the center at night. Maybe it is from the no sag edges they sold this product on when we bought it but those edges are not even as sturdy now. Only had the bed for a couple or few years. I was checking out new mattresses, firm ones, and I believe I self adjusted my spine. Today I am doing research decided to see if anybody else had a review, saw one and have to agree with the previous commentator about this product. I am hating a relatively new bed and wish I had the support of my previous two long term mattresses. I'll be taking a picture of the label and sending in my concern to info@Restonic.com like Karen L was told to do...

Official Response

By Deb Gory from Restonic Mattress Corporation on February 26, 2013 — Hi KF,

Your Restonic representative that works with Haynes Furniture looked through their warranty claims and there are none with your initials. Also, the folks at Haynes Furniture have tried to find your purchase in their records and there isn't enough information posted on GoodBed to be successful.

Haynes Furniture and Restonic both want to help with the problem you're having. We've waited to find you through an email to info@Restonic.com, but that hasn't come through yet, either. Please call Haynes Furniture's customer service at 800-768-0348 so they can help you set up a warranty claim. Your Restonic rep, Travis, wants you to know that as soon as you contact Haynes Furniture, they will get in touch with him and, together, they will work to get your issues resolved quickly.

Thanks for letting us know you need help with your mattress.


“Complete Failure”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
Absolutely NOTHING
Cons:
Lye; Lie Baby:
  • Purchased in Nov 2009

I purchased the bed in November 2009 asking for the top of the line to support my large husband. We were told that the Palomino was the "Best of the Best" and would NEVER be a problem. By Septemaber of 2011 both sides had collapsed (we rotated it every month). But one side was showing wear more than the other. I left him in September of 2011 and brought the bed to Texas along with my other possessions. I should have left it behind. I have been sleeping across the bottom end of the bed for the past year because both sides of the mattress in the traditional direction are collapsed so badly that I can't get a night's sleep without a horrible back ache the next day. I contacted Restonis in Houston in October of 2012 and have thus far gotten nothing but the run around. They want me (a 63 year old single female) to deliver it to them in Houston, some 250 miles away so that they can "unzip" it to determine "if" there is a problem. On my own, I have just this week learned that I can deliver it to a store within 25 miles of my home, but that still leaves me with the wrestling match, the $20 truck rental, the $.79 a mile fee (times 50 miles), the $40 gas replenishment fee, the $20 hired-hand fee to help this old lady load it onto the rental truck (if I can find someone to do it). Have you kept up with the math for a one way drop off? It comes to roughly $120 and I will have to repeat the proess and expense to get it back after being without a bed for an estimated 2 weeks. Help me lord! Cause Restonic sure isn't helping me at all. I have a 20 year warranty on the thing and they are ticking off time like it was nothing. And the only proof that I have that I even lodged a complaint is the emails I have had with the Houston office.....and trust me, he is VERY slow to respond. But from what I am reading on the blogs, I'm not alone. Restonic has duped hundreds of us in just the same way.....stall, stall, stall and above all deny that there is a problem.

Official Response

By Deb Gory from Restonic Mattress Corporation on February 6, 2013 — Hi Penny,

We're very sorry you're having difficulty transporting your mattress to the Houston manufacturer location for inspection and repair. As manufacturers, we're not equipped to cover transportation as part of the Restonic warranty - and this is normal in the bedding industry. Customers usually rely on their retailer to help them with picking up their bed and bringing it back to the store where our 18 wheeler picks it up and brings it to the manufacturer location. That's one of the ways that retailers are the first line of warranty assistance for customers. When you moved you were left without that support system. It's great that another retailer is willing to hold your mattress for the truck so you don't have to take it to Houston.

We do have the option of using 1 of 2 independent inspection companies when customers would prefer to pay for an in-home inspection. I've checked with one and they don't have inspectors in Texas. I'll inquire of the other company and see if they can do an inspection in Frisco, TX. Also, if the mattress is defective, you'll still need to get it to Houston for repair.

Thank you for letting us know that you feel we have been slow to respond. Without your input we wouldn't know where we could improve. Every customer service staff member tries to get back to their customers as quickly as they can. Sometimes answering questions requires checking with a supervisor, or someone even higher in the chain of command, and delays can result. We'll definitely try and improve our response time.

I am confident that, if your mattress has a defect in material or workmanship, once it is repaired you will be very happy you went through the effort of having it taken care of. It will almost be like having a new mattress again - a new start - and, if you sleep all over the mattress, it will be because you want to.

Please follow up by sending an email to info at Restonic.com. I'd like to see if there's any way to make this a better experience for you. If an independent inspector is an option, I'll need a way to get in touch with you.

Deb


“Kills our backs!!!”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
None
Cons:
Worst mattress ever! Sagging pillow top! Hard on backs! No true support! Bad warranty!!!

Paid quite a bit for set. ($1600) After three years was broke down. Looked like what I like to call "canoes" on each side. Factory rep came and measured the indentations on each side. Said they had a bunch of faulty materials and would redo the pillow top. Factory had seller send it in for us to redo the top. What a crock! It is still that way. My husband said he thinks all they did was stand it up in the warehouse and let the foam come out. It is still bad. Never buy another!

Official Response

By Deb Gory from Restonic Mattress Corporation on December 29, 2012
We’re very troubled to hear about your experience with your mattress and our customer service. Quality and customer service are core values at Restonic, so thank you for letting us know we disappointed you. We have researched your first name and last initial in our customer service database and could find no order for a return/repair. We also contacted the retailer and they cannot find a record of an issue under the information either.

Both Restonic and the retailer want to find out how this happened and work with you to see if we can correct the situation. Please send an email to info@Restonic.com and include as much detail as you can. Please make sure to include a photo of the law label. The law label is a white form sewn into the head or foot of your mattress that says “DO NOT REMOVE UNDER PENALTY OF LAW EXCEPT BY CONSUMER.” We look forward to hearing back from you.


“Horrible!!!!!”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
NONE
Cons:
Terrible sleep, tossing and pain all night. unable to get out of body print

Would not buy, ever again. Feel cheated. Horrible back pain, cannot turn in bed, can't get out of foam depression. Horrible warranty, by company and dealer. Do not patronize

Official Response

By Brooke Kibrick from Restonic Mattress on October 23, 2012 — We’re very sorry to hear you are disappointed in your Restonic mattress. Based on the information you provided, we are unable to find any warranty claim filed by you. While comfort is a personal metric that cannot be covered under a warranty, body impressions greater than 1.5” are covered. You will need to provide a copy of your original sales receipt, the name of the manufacturer printed on the law label, and pictures of ribbons or labels on your mattress that say “Restonic.” We need this documentation because your warranty is not transferable and the sales receipt shows that you were the original purchaser of the mattress, and pictures of silk ribbons or labels that say “Restonic” prove you have a genuine Restonic mattress. Our manufacturers are licensed and can make other brands in addition to the Restonic brand name. To begin the claim process, please email those items to info@restonic.com. We have customer service specialists waiting to hear from you.


Q&A Restonic

See questions from other mattress shoppers

Deals Restonic

MEMORIAL DAY SALE

Take 20% off now thru Memorial Day(5-27-13) on EVERY mattress we sell, whether it is in stock or special order. Brands include King Koil, Laura Ashley, Serta, and MORE!!! Great chance to save $$$$! AND on Monday, VETERANS save an ADDITIONAL 10%.

Connect with Restonic

Recent Tweets From Restonic

Stay up to date on the latest products and promos from Restonic!

May 25th, 2013 · Sleeping in this weekend? Drop a hint for that special someone and print these great breakfast in bed ideas! http://t.co/oIdZUw13K6
May 24th, 2013 · Do you sleep with a snorer? On average snorers wake their non-snoring partners 20 times per night! #snore
May 24th, 2013 · @sleepocalypse We did! Thanks for hosting it!

Recent Facebook Updates From Restonic

Enter our Marvelous Middle contest for a chance to win a free Restonic bed!

Mattresses have a lifespan ...

Mattresses have a lifespan too! So, if you're out buying a new one this weekend, it's best to know your stuff! http://bettersleep.org/mattresses-and-more/choosing-the-best-mattress/mattress-buying-guide

Kick off your weekend ...

Kick off your weekend by entering our Twinkle Twinkle Contest for your chance to win a FREE 2 carat diamond ring!


Twinkle, Twinkle Contest | Restonic.com - Great Mattresses at a Great Price
www.restonic.com
And to commemorate these 75 years of good nights, we’ve decided to give away a stunning 2 Carat diamond ring to one lucky winner! After al...

If you're tossing ...

If you're tossing, then turn your nose toward some lavender or bergamot to help you relax before bed:

About this Manufacturer Restonic

Status:
Active

Details

Support Core:
Varied

Contact

Phone:
(847) 241-1130
Web:
Restonic website

Company

Located:
Buffalo, NY
Tagline:
Supporting Dreams
Founded:
1938

Additional Information Restonic

Description:

Restonic is a large mattress manufacturer founded in 1938 that is based in Buffalo, NY the United States.

Editor's Note(s):

  • Restonic mattresses are available at Famsa, City Mattress, Hudson's Furniture, Mattress Value Superstore, Lacks Valley Furniture, El Dorado Furniture, and Wolf Furniture, along with many other mattress retailers.

Corrections:

Have an update or correction to our information about Restonic? If so, please take a moment to suggest an edit.

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