we purchased our bed at sears in Grande Prairie Alberta the bed was made in Calgary Alberta Canada upon bringing our bed home it flew out of the truck doing 120 kilometers an hour hit a transport truck and landed in the ditch to our amazement the bed was in perfect condition wow .We cant say enough about this bed it is by far the best built bed on earth .
This was the best shopping experience I have ever had. Are new bed is located at our vacation home, soon to be only home and I can't wait till Friday arrives! I want one for all our rooms. We are not wealthy by any means but our backs hurt and we were not getting a good night sleep. So worth the investment! Love my bed and recommend Keck Furniture to everyone looking for a new mattress.
We love our bed more than i can explain. The My Side beds are such a great idea. We are going to purchase on for our daughter for her wedding gift. We sleep so good. My husband always needed a firmer bed than i liked and this bed is firm on his side and softer on mine. We were able to choose the level of support for each of our needs. We had slept on a Sleep Number bed at a Marriott and my husbands side kept "deflating" He had to re adjust his sleep number 3 times that night. The lady at the desk said it happens to all of thier rooms with those beds. the next night we stayed in a different room. Our bed is great. And heavy.
I love this mattress! After a terrible experience with two other retailers (Sleepy's and Mattress Warehouse) I finally found a mattress that I absolutely love. I can't wait to get home and go to bed every night. I feel like I wake up in the same position I fell asleep in. My husband feels the same way. We don't toss and turn and we stay cool at night. Everything that the store manager (Tony) told us is absolutely true! This bed is perfect!!
I have rheumatoid arthritis, spinal problems and widespread chronic muscle pain. The TempurPedic Cloud Lux was very difficult for me to move around and get out of bed. The Rapture is my dream bed and exceptionally comfortable and I look forward to going to bed at night. I have read a lot of reviews on mattresses, but have not found one that recommends a specific mattress for RA and Fibromyalgia. It has a lifetime warranty and it is made by hand. I cannot say how it holds up in the long run, but for now I love it and highly recommend it. The springs are wrapped in latex and the mattress is 18" high. I have a step stool next to the bed to get in it and off it. I also had a prescription from doctor and did not pay for sales tax.
I received a Kingsdown Kristen mattress/box spring in April of 2013 as a direct replacement with a $400 fee from the manufacturer for an original discontinued mattress/box spring from October of 2006.
After only one year the Kristen REPLACEMENT mattress has already softened with bulges, lumps and sagging and feels much like sleeping on the side of a small hill.
I religiously follow the Kingsdown recommendation from the Owner’s Manual and rotate the mattress every three months and even have to change sides of the bed every week or so to try to find a comfortable and firm side of the bed without all of the aforementioned.
After many mornings of waking up with a stiff back, I made a warranty claim with inspection to no avail as it didn’t meet the company’s selective and self-serving criteria. Their response letter was filled with inaccuracies and merely quoted their standard minimum policy.
After purchasing two “high end” beds from this company, I would NOT recommend investing $2000+ in any of their product lines!
Our Warranty was LT ("For as long as Kingsdown product is owned by original purchaser") At the time it was bought it was excellent but it started sagging across the middle. We called Levins Brass Beds where we purchasd it and an independent person was sent by Kingsdown. He measured the sagging of the bed and it was "jus"t at the acceptable level. (Meaning there WAS SAGGING) So NOTHING was done. "LIFETIME TO ORIGINAL OWNE"R evidently does not apply NOW. If it was just at the ACCEPTABLE SAGGING LEVEL you can imagine what we have now. And we turned and flipped the mattress every three (3) months as stated in the brochure that came with it. The independent person also told us that if there was even one spot on the mattress Kingsdown would do nothing/not accept it back. So when it's time to buy a mattress go with another brand!! Kingsdown does not stand behind their product or THEIR WRITTEN WORD
I am so unhappy with this bed but KINGSDOWN does not stand behind it's word .I called after we had slept in it for a while because you could see the body form when the bedspread was on the bed which made it look like a cheap and it WAS NOT CHEAP. The lady that sold it to us said that was normal. I highly suggest you buy from another company if the company (my was Levin's Brass Beds) does not stand behind it's bed. If they sell it, they should be the ones you have to deal with not Kingsdown if something happens to it. Also when it was delivered the guys had a very sharp turn after they got it upstairs and they could have damaged it but this independent person sent out said that was highly unlikely...he doesn't have to sleep on this mattress. It's been 13 years and LT -( For as long as Kingsdown product is owned by the original purchaser) mean nothing to Kingsdown. And if you have the choice, don't buy one you have to flip and turn every three months.
They won't even let you rate the warranty in the PROS and CONS in the above.Doesn't allow it to SHOW UP!!
This mattress was not cheap. We absolutely loved it for the first year. Then one morning I woke up with a sore back. That night when I went to bed I felt like I was being "sucked down" and I couldn't roll over. Woke up the next morning with a sore back again. That night when I went to bed I noticed that when I got in bed I definitely "sunk" down into the mattress, I tried to reposition and felt a "wall" between my husband and myself and I noticed he seemed "higher" than me. I asked him to roll towards me and when he did he FELL ON TOP of me! The mattress was not one complete unit but more like a pair of twin beds under a memory foam pillow top, We both got out of bed and my side never raised back up! The side I slept on had COLLAPSED approximately 6 inches in on itself! The outer rim of the mattress did not cave in. We are now taking turns sleeping between the bed and the sofa since this mattress will not accommodate 2 people.
We are not rowdy kids in bed and we are not overweight. The mattress was deilvered new from the store and hadn't been moved or handled since it was purchase 18 months ago.
I am still attempting to contact the company. The store I bought it from has closed.
We bought a Kingsdown Magnificence mattress on 8/23/08. It was very expensive. We paid $2,557.28 for the King set. The 10 year warranty was junk. Just 5 years later the bed sagged 3 inches so we submitted a claim. The inspector who came to our home was surprised by the visible defects. I weight 185, my wife is just 125. For 2 years i complained about hip pain. I even got an xray. Well we got a new bed 6 weeks ago. I never felt better.
We went to mattress firm who we bought the bed from in Alpharetta GA to complain. The manager said they fired Kingsdown for poor quality and lack of warranty support.
When I bought this mattress it was great! Now 1 year later my hips hurt when i sleep on my side and my back hurts when I sleep on my back. It stays in the position and doesn't form back like MEMORY Foam should. I cannot get in touch with warranty for 6 months now . If anyone has warranty number please email me.
Kingsdown is a large mattress manufacturer founded in 1904 that is based in Mebane, NC the United States.
Kingsdown mattresses are available at Sleepy's, Mattress Giant, Sleep Country Canada, Leon's Furniture, Mattress Warehouse, Sleep America, and Sleep Outfitters, along with many other mattress retailers.
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