SHARE THIS

Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Bottom Line What's this brand like?

Brand Overall Rating

6.3 /10
6.29175619456
What's this?

14 people have reviewed this brand


Most Common Praise

Most Common Complaints

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Models Five Star

  • No Rating
    (1 model)
  • No Rating
    (3 models)
  • No Rating
    (4 models)
  • No Rating
  • No Rating
  • No Rating

Popular Models

Expand all model details  

See all Five Star mattress models →

Reviews Five Star

Do you have something to say about your Five Star mattress? Write a Review!

Recent Praise Five Star

“Great Value”

  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Excellent
  • Temperature: Just right
Pros:

Firm Comfort
Pressure Relief

Cons:

None

My beds been great to me, over a year now and it feels like the first day I tried it in store. Highly recommend, hopefully the brand doesn't go mainstream and prices sky rocket, compares to beds double in price.


“Very Happy”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
Nice construction
Cons:
None

We bought this bed (King) for our Vacation park Model home and like it so much were considering one for our home! The salesman at Bedmart was very helpful in our process of picking the bed that met our needs and the price was very affordable for the quality of the Bed.

See all Five Star mattress reviews →

Recent Complaints Five Star

“Like Sleeping in a Hole”

  • Comfort: Just right
  • Support: Poor
  • Durability: Way worse
  • Pressure relief: Poor
  • Temperature: Just right
Pros:

Initial Comfort

Cons:

Slow Response
Surface Integrity

We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out of the hole to roll over. Sleep does not come easy anymore. After only 4 years we are back on the market for a new mattress. Worst money ever spent.


“It sucks”

  • Comfort: Way too soft
  • Support: Poor
  • Durability: Way worse
  • Pressure relief: Poor
  • Temperature: Too hot
Pros:

None

Cons:

Comfort
Support

  • Purchased in May 2012

We bought this mattress last year and just after few months it started killing our backs. It was my wife who started getting back pains and now me. It got to the point where she doesn't even sleep in her room anymore. We tried to contact the manufacturer but nobody ever picks up the phone and never returned our calls. The Gallery Furniture in Milford ran out of business and we are stuck with this stupid mattress.


“I'll take the couch”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
It looks high quality, plush... But the look is deceiving to how it feels overnight.
Cons:
Uncomfortable, lacks support, expensive for being a cheap bed

At the store, I laid on this bed and it seemed pretty comfy. The plush look and the $400 price helped me feel that this was a quality mattress. However, I didn't even last one night on it. The mattress quite literally hurts. I placed 2 foam mattress pads on top of it half way through the night. It helped take away the feeling of laying across door knobs but made it quite obvious that there was not good support in this mattress. An hour later I flipped my brand new mattress off my bed and replaced it with the mattress from the couch hideaway bed so I could get some sleep..though I've always hated sleeping on the couch mattress....it is better than sleeping on Five Star Mattress's Esteemed Collection Special Edition bed.


“Junk”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
Can't think of any.
Cons:
Like sleeping in a taco shell
  • Purchased in Apr 2012

Bad support, roll towards the middle of the bed. I have to put a body pillow in the middle of the bed to keep from rolling into my g/f. Mattress in less than 8 months old, we are shopping for a different brand all together. I really wish I would have done my homework before buying, total waste of my money. PLEASE, save your money and buy anything other that this brand.


“The Absolute Worst”

  • Comfort
  • Support
  • Durability
  • Value
Pros:
None at all.
Cons:
They do not last much longer that a couple of weeks.

I am on my third mattress in a years time. This last time they assured me that they would no longer honor the warantee. These have to be the worst of all mattresses and they start sagging within a matter of a couple of weeks. We have tried at least three models and each is a bad as the proceeding one. I cannot express how bad they are and a horrific waste of money. We are over $500 into this and see little or no hope and the company refuses any contact. Do not, under any circumstances buy one of these mattresses.

See all Five Star mattress reviews →

Q&A Five Star

See questions from other mattress shoppers

Related Questions (3)

About this Manufacturer Five Star

Status:
Active (edit this)

Details

Support Core:
Innerspring

Contact

Phone:
(630) 377-0700
Web:
Five Star website

Company

Located:
Hoffman Estates, IL

Additional Information Five Star

Description:

Five Star is a mattress manufacturer founded in 2007 that is based in Hoffman Estates, IL the United States.

Editor's Note(s):

  • Five Star is owned by National Bedding Company, parent company of Serta. 5 Star mattresses are manufactured by Serta. Five Star mattresses are available at Bedding Plus, along with other mattress retailers.

Corrections:

Have an update or correction to our information about Five Star? If so, please take a moment to suggest an edit.

If this is your business, claim your profile to update this information directly. (What's this?)


×

Do you work for Five Star?

Get started on GoodBed by claiming your business profile. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. If you share these beliefs, join us by claiming your free profile today.

Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Learn more »

Top

Smart Price

  • 1 Submit
    Request
  • 2 Timing &
    Price
  • 3 Other
    Prefs

Your request was submitted!

Please answer a few questions about your preferences. This will help us find you the best deal.

Do you need this bed by a certain date?
, select a date
Are you OK buying online?
Is there a specific price you’re hoping to beat?
, select a price

Great! Your preferences were saved.

The final questions below will help us find you the best deal possible.

What factors are most important to you?
Do you need anything else with this mattress?
Any other comments about your preferences?

1 Confirm Your Bed

What do you want to buy?
(this is the bed you'll get deals on)

Size
Bundle

2 Provide Contact Info

How should we contact you?
(this is how we'll notify you of new deals)

Email
?
Zip / Postal
?
First Name
?

GoodBed saves you time, hassle, and money.

No driving
around town

Request deals from from multiple stores at once...all online.

No unwanted calls or emails

No spam. No sales calls.
You stay anonymous.

No awkward haggling

Lock in your savings with a guaranteed price certificate.