Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Bottom Line What's this brand like?

Brand Overall Rating

6.3 /10
What's this?

14 people have reviewed this brand

Most Common Praise

Most Common Complaints

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Models Five Star

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    (4 models)
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Popular Models

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Reviews Five Star

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Recent Praise Five Star

“Great Value”

  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Excellent
  • Temperature: Just right

Firm Comfort
Pressure Relief



My beds been great to me, over a year now and it feels like the first day I tried it in store. Highly recommend, hopefully the brand doesn't go mainstream and prices sky rocket, compares to beds double in price.

“Very Happy”

  • Comfort
  • Support
  • Durability
  • Value
Nice construction

We bought this bed (King) for our Vacation park Model home and like it so much were considering one for our home! The salesman at Bedmart was very helpful in our process of picking the bed that met our needs and the price was very affordable for the quality of the Bed.

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Recent Complaints Five Star

“Like Sleeping in a Hole”

  • Comfort: Just right
  • Support: Poor
  • Durability: Way worse
  • Pressure relief: Poor
  • Temperature: Just right

Initial Comfort


Slow Response
Surface Integrity

We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out of the hole to roll over. Sleep does not come easy anymore. After only 4 years we are back on the market for a new mattress. Worst money ever spent.

“It sucks”

  • Comfort: Way too soft
  • Support: Poor
  • Durability: Way worse
  • Pressure relief: Poor
  • Temperature: Too hot




  • Purchased in May 2012

We bought this mattress last year and just after few months it started killing our backs. It was my wife who started getting back pains and now me. It got to the point where she doesn't even sleep in her room anymore. We tried to contact the manufacturer but nobody ever picks up the phone and never returned our calls. The Gallery Furniture in Milford ran out of business and we are stuck with this stupid mattress.

“I'll take the couch”

  • Comfort
  • Support
  • Durability
  • Value
It looks high quality, plush... But the look is deceiving to how it feels overnight.
Uncomfortable, lacks support, expensive for being a cheap bed

At the store, I laid on this bed and it seemed pretty comfy. The plush look and the $400 price helped me feel that this was a quality mattress. However, I didn't even last one night on it. The mattress quite literally hurts. I placed 2 foam mattress pads on top of it half way through the night. It helped take away the feeling of laying across door knobs but made it quite obvious that there was not good support in this mattress. An hour later I flipped my brand new mattress off my bed and replaced it with the mattress from the couch hideaway bed so I could get some sleep..though I've always hated sleeping on the couch is better than sleeping on Five Star Mattress's Esteemed Collection Special Edition bed.


  • Comfort
  • Support
  • Durability
  • Value
Can't think of any.
Like sleeping in a taco shell
  • Purchased in Apr 2012

Bad support, roll towards the middle of the bed. I have to put a body pillow in the middle of the bed to keep from rolling into my g/f. Mattress in less than 8 months old, we are shopping for a different brand all together. I really wish I would have done my homework before buying, total waste of my money. PLEASE, save your money and buy anything other that this brand.

“The Absolute Worst”

  • Comfort
  • Support
  • Durability
  • Value
None at all.
They do not last much longer that a couple of weeks.

I am on my third mattress in a years time. This last time they assured me that they would no longer honor the warantee. These have to be the worst of all mattresses and they start sagging within a matter of a couple of weeks. We have tried at least three models and each is a bad as the proceeding one. I cannot express how bad they are and a horrific waste of money. We are over $500 into this and see little or no hope and the company refuses any contact. Do not, under any circumstances buy one of these mattresses.

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Q&A Five Star

See questions from other mattress shoppers

Related Questions (3)

About this Manufacturer Five Star

Active (edit this)


Support Core:


(630) 377-0700
Five Star website


Hoffman Estates, IL

Additional Information Five Star


Five Star is a mattress manufacturer founded in 2007 that is based in Hoffman Estates, IL the United States.

Editor's Note(s):

  • Five Star is owned by National Bedding Company, parent company of Serta. 5 Star mattresses are manufactured by Serta. Five Star mattresses are available at Bedding Plus, along with other mattress retailers.


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