Waited 4 months before rating. Can say the mattress is a great find. We wanted 100% latex and found this to be a very good buy and very well built. No fillers just latex. We looked at all the brands and thought this was by far the best deal. 4 months later I still do.
Like most shoppers I laid on the bed in the showroom for ~10 minutes and it felt great, but gradually over the past 2 years - more noticeably in the past year our bodies began to sink into the mattress and we are averaged sized people. You would have to roll uphill on the mattress to move out of the impression made beneath your body. Regularly we would get overheated and would be tossing the blankets back and forth. When we get out of bed we feel aches and pain in our backs and shoulders. We selected this mattress because latex is supposed to be resistant to molds and spores which are common in the NW - not worth it! This was the worst mattress we have ever owned and we've owned a few.
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning the product. We brought this issue to the manufacturer of the bed whom also confirmed that the product was defective based on photos and measurements that we provided them. All we have asked Comfort Solutions and their manufacturer, Dixie Bedding to do is to replace the mattress. What they ask us to do is drive our mattress hundreds of miles and several states away to bring it to the factory and wait for it to be repaired. My wife and I are elderly (late 70's) with medical conditions and this is not an option for us. Neither is paying hundreds of dollars to ship our mattress both to and from their factory. We already spent thousands on the mattress to begin with. My recommendation is to NOT purchase KING KOIL nor any of the other brands that Comfort Solutions licenses such as Laura Ashley, iMatress, The Dr. Breus Bed, Sleep ID, Natural Response. Companies like this need to learn that business is more than taking peoples money, it's about standing behind your product and providing quality customer support.
Additional Information King Koil (Comfort Solutions)
King Koil (Comfort Solutions) is a large mattress manufacturer founded in 1898 that is based in Hinsdale, IL the United States.
King Koil was rebranded Comfort Solutions in order to encompass an expanded offering of product lines. King Koil mattresses are still widely available as a product line of Comfort Solutions. Comfort Solutions mattresses are available at Sleepy's, Mattress Discounters, Metro Mattress, Art Van Furniture, Bedmart, City Furniture, and NY Mattress Factory, along with other mattress retailers.
Have an update or correction to our information about King Koil (Comfort Solutions)? If so, please take a moment to
suggest an edit.
Get started on GoodBed by claiming your business profile. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. If you share these beliefs, join us by claiming your free profile today.
Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Learn more »