Posted by Gregory H
from Fort Huachuca, AZ
on January 28, 2014
I put this review on Sleepys website, but they haven't yet posted it. I want to try to warn away as many people as possible from making the same mistake as me:
This isn't any definition of "Plush" that I've ever heard of. I don't just want to return this thing. I want to set it on fire to spare anyone else from the misfortune of spending $1,300 on something so misleading. I tried the 9" version in the store, which seamed a little stiff. So, I went and ordered the "Ultra Plush" version assuming that "Ultra Plush" indicated it would be softer. I spent the next night looking forward to sleeping on a supportive cloud of foam, according to the other reviews. What I received instead could have been my new granite counter tops. I don't care that it weighs a hundred pounds (44.5kg according to the box) since presumably I'll only have to set it up once or twice during its useful life. That's not a fair gripe. What is fair, is that they've marketed it to be this ultra soft mattress. In reality, it is roughly as plush as my kitchen table. My wife and I are a fairly lean 115lbs and 150lbs, respectively. We don't even get the thing to contour to our bodies, let alone sink in at all. I've tried on my side, and this thing feels like a table. I switched to my back, and I can feel the gap between the small of my back and the bed - just as if I were sleeping on the floor - which is actually softer given my carpet. My wife slept in our guest bedroom last night after she finally gave up. I'm a bit more stubborn and as a result, I woke up with a sore back for the first time in my very healthy 29 years of existence. The rage I feel towards Sleep Options/Sleep Comfort is going to keep me up at night almost as much as their crummy mattress.
Posted by Dan E
from Minneapolis, MN
on June 9, 2011
after less then 5 yrs normal use by a single male one of the air mattresses is leaking- when i contacted the warranty dept they said i had to have a receipt- i received the bed as a gift and do not have access to a receipt- they then said they would not cover anything and i would need to purchase items from another retail store- kinds sucks! this bed is TRASH! i would compare this bed to an average air mattress!
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