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Product Quality - At a Glance

Q&A Product Quality

Mattress Reviews

Praise for Product Quality

“Sleep number 5000”

• The Sleep Number 5000 Bed model by Sleep Number
• Purchased from Sleep Number by Select Comfort

Posted by Deanna W from Pasadena, CA on November 23, 2009

The innovation available for couples to have their own preferred firmness in one bed is remarkable. →

“Simmons Relaxation Plush”

• The Beautyrest Classic line by Simmons
• Purchased from Mattress Giant

Posted by Jean M from Summerland Key, FL on January 24, 2010

Very good quality. Very comfortable, reasonably priced. →

“Heaven!”

• The Martinique model by REM Sleep

Posted by Misty M from Bothell, WA on June 24, 2010

My husband and I recently got the REM Martinique Mattress and LOVE it! We had a great mattress before, so we thought, but had to upgrade to this one b/c of my husbands allergies. Not only has it helped tremendously with his allergies but its also been great on our ... →

“Delivery delay”

• The NasaFoam brand

Posted by Mahmoud J from Mississauga, ON on November 10, 2010

I was told there are two models of the Deluxe matress (2010 and 2011). not sure which one is better but noticed the 2010 is an inch thicker. I Just bought this mattress from "mattress gallery" on Dundas last week and so far 2 days delay and they are saying ... →

“Mixed Reviews”

• The Carolina Mattress Guild brand

Posted by Car S from New Smyrna Beach, FL on December 15, 2010

There seems to be a weight threshold at which the mattress sags permanently. If you are heavier this is not a good mattress. But I do like Latex - a stop in between Memory foam and Coil. My husband feels it is not enough support for him following back surgery. ... →

“Coto Comfort”

• The Custom Comfort brand
• Purchased from Custom Comfort Mattress (Mission Viejo, CA)

Posted by Bartley H from Trabuco Canyon, CA on January 2, 2011

With the sloping edges, we almost fall out of the bed if we move toward the edge of the mattress. We are also always hitting our heads on the headboard because of the downward pull of the sloping edge. A big negative for such an expensive mattress. We need to ... →

“The best bed ever!”

• The Martinique model by REM Sleep

Posted by Amber C from Yorba Linda, CA on January 9, 2011

This bed has been amazing for our son who was paralized in an accident this summer. He had trouble sleeping in his hospital bed. He is now sleeping so much better! I would recommend this bed to ANYONE, disabled or not. This bed is top quality and a great purchase. ... →

“We love this bed!”

• The Sealy Posturepedic Reserve line by Sealy

Posted by Kay R from Westminster, CA on February 10, 2011

My husband and I bought this bed nearly 6 months ago and we couldn't be happier with it. We sleep better and our backs have improved... no more waking up with sore low backs! We paid $1300.00 for it new at Linder's Furniture when they were having a sale, (original ... →

“What took us so long?”

• The Martinique model by REM Sleep

Posted by F & N A from Greensboro, NC on February 17, 2011

It's hard to put into words how great this mattress is, coupled with superior service and a super easy ordering process. We would never concieve of buying a mattress sight unseen, and we did countless hours of research before we invested in our next mattress. This was the only mattress ... →

“Greatest Sleep Experience”

• The Martinique model by REM Sleep

Posted by Nick M from Ashburn, VA on February 23, 2011

INCREDIBLE! Is the word I use to describe my Martinique REM Sleep Solutions bed to all my friends and family. The bed has totally changed my sleep patterns in more ways than I ever imagined, I can now sleep through the night and wake up completely refreshed. Before, I was ... →

“feeling like a queen”

• The Cantwell Therapeutic line by Cantwell
• Purchased from Cantwell Sleep Stores (San Antonio, TX)

Posted by Sharon P from San Antonio, TX on March 16, 2011

My experience with the mattress is awesome. But I knew it would be, because I have purchased with Cantwell before and was satisfied. A few family member has also purchase with them and are completely satisfied. The mattress is of great quality and comfort that if a person could stay ... →

“Love the Bed”

• The Luxe model from the Tempur-Pedic TEMPUR-Cloud Collection line by Tempur-Pedic

Posted by Leanne G from Windsor, ON on March 18, 2011

I received my King Size Cloud Luxe on Feb 22, 2011 and love it. OMG this is by far the most comfortable bed I have every laid on. I did notice a bit of gassing for 3-4 nights, but by night 7 it was totally gone. I was worried about ... →

“Latex value!”

• The St Kitt's Plush model from the Comfort Solutions Natural Elegance line by Comfort Solutions
• Purchased from Vermont Furniture Gallery

Posted by Steve J from Colchester, VT on March 20, 2011

Waited 4 months before rating. Can say the mattress is a great find. We wanted 100% latex and found this to be a very good buy and very well built. No fillers just latex. We looked at all the brands and thought this was by far the best deal. 4 ... →

“Outstanding Company and Product”

• The Reverie brand

Posted by Lynne P from Winchester, NH on November 23, 2011

Great company to do business with; amazing customer support, follow-up, and service. Mattress is very comfortable, I love the use of natural materials and fibers. Bed seems very breathable - not "hot" like the memory foam brands. If I need to change the firmness under hips or shoulders, it's easy ... →

“Wonderful and excellent value”

• The Eclipse brand

Posted by Karen H from Coopersburg, PA on December 8, 2011

This bed is comfortable, plush, with firm base to keep spine straight while side sleeping. Organic bed with metal coils and soy based foam at surrounding edge. No movement transfer. Excellent construction. Beautiful fabric. Quality bed at good price = value. Very very happy with it. Showing bed to visitors! →

“Really Hate It”

• The International Bedding brand
• Purchased from Bedding Plus (Gulfport, MS)

Posted by Alice F from Biloxi, MS on March 21, 2012

We were looking for a high quality bed and this appeared to be the answer. We tried out several beds repeatedly until we were satisfied that this was the one. Very pricey and no returns or trials. We got the bed delivered and then we found that the softness of ... →

“When Daddy Gets a good Night's Sleep”

• The Saatva brand

Posted by Suzanne M from Dover, NH on April 11, 2012

....everybody's happy. Our Saatva mattress is a dream come true. From the very first, we were in love with the comfort. My husband had started sleeping in his TV chair and nap rather than go to bed. Once we got our Saatva Mattress, he was in bed and asleep...for 8 ... →

“Heavenly”

• The Saatva brand

Posted by P R from Richmond, CA on April 12, 2012

I've had the Luxury Firm for three weeks and t's been extremely comfortable from the first day. There were no chemical smells or odors upon delivery. The cover is a soft organic fabric. It has a supportive and luxurious feel without any noticeable pressure points. Saatva came through as advertised, ... →

“Back Bliss”

• The Beautiful model from the Pure LatexBliss Couture Collection line by Pure LatexBliss

Posted by Robert B from Lewisville, NC on June 19, 2012

Finally my back feels good! I had back surgery several years ago and until now have not had a comfortable night's sleep. This "Beautiful" mattress is firm and supportive (which I prefer) and at the same time feels soft (which my wife prefers). I will say I was skeptical of ... →

“Saatva Mattress/ ”

• The Saatva brand

Posted by Judi L from North Hollywood, CA on June 25, 2012

My husband and I recently purchased our first Saatva mattress, and I cannot speak highly enough about it. It is by far the best mattress we have ever owned and in fact the best we have tried, having previously shopped around before we heard about this company. The mattress is ... →

“Saatva Extra Firm”

• The Saatva brand

Posted by Loretta C from Forked River, NJ on July 2, 2012

I just want to say that I am very impressed and very pleased with my mattress. At first we thought the extra firm would be a little too much, but we are loving it. The quality and the craftmanship of this bed far exceeded my expectations from ordering online without ... →

“Excellent!!!”

• The Saatva brand
• Purchased from Saatva

Posted by Len L from Germantown, MD on July 6, 2012

Ordering, Delivery and Comfort nothing short of spectacular. This mattress and foundation has exceeded my expectations. I have had it a little over a week and am getting some of the best sleep of my life. I advise anyone with sleep issues GET This mattress you will not regret it! →

“Comfy in Connecticut”

• The Saatva brand

Posted by Diana N from Glastonbury, CT on July 12, 2012

We are extremely impressed with the quality, craftsmanship and comfort of this mattress. It really is almost too good to be true to get so much value for such a reasonable price. The entire buying process was a pleasure, the web site provided all the information we needed to make ... →

“AZ in SD”

• The Luxury Firm model by Saatva

Posted by Adrienne Z from San Diego, CA on July 20, 2012

After copious and rather compulsive net searching, I honed in on this company, possibly because of the professionally done and informative website. I also liked the fact that they offered a reasonably priced spring type mattress with an organic cotton cover, that they claim uses a 'thistle' not a chemical ... →

“17 years and still going strong”

• The Capital Bedding brand

Posted by Ronda B from Holland, MI on August 19, 2012

We purchased this mattress 17 years ago, and its still going strong. Definitly increased the quality of our sleep. There are no body impressions, lumping, or seams coming apart. We had purchased 3 other mattress before this one, each one only lasting a maximum of 3 years. This is definitly ... →

“I love Ed from Saatva”

• The Luxury Firm model by Saatva
• Purchased from Saatva

Posted by Rhonda W from Raleigh, NC on September 10, 2012

This is a true testimony given by a real person. I purchased a Saatva mattress about two months ago. I was so excited about getting the bedding because I have not slept well in years due to a severe low back injury. Anyone that has ever had back problems even ... →

“Making my bed perfect”

• The Pure LatexBliss brand
• Purchased from It's Bedtime (Silverdale, WA)

Posted by Kelsey T from Bremerton, WA on September 25, 2012

I did a lot of shopping around for a topper. I had gotten a memory foam and it was too hot, so decided to take the plunge and get a nice latex topper. We shopped locally so we could see and feel the topper. It had to make our hard ... →

“Great bed!”

• The Saatva brand

Posted by Janet P from Potwin, KS on October 23, 2012

I have to say, I am a very skeptical person. I also hated to take the time to go matress shopping and test matresses in stores. After research into Saavta, I decided to try the Saavta Luxury Firm matress without hesitation to return it if I didn't like it. I ... →

“Wonderful bed”

• The NasaFoam brand

Posted by ivana g from Mississauga, ON on November 14, 2012

in a nutshell, the nasafoam deluxe mattress is a great night sleep, notice the word "sleep" it comes with a certificate of authenticity, we purchased the medium firm found it more comfortable than the firm model, Glad we did. →

“Great Sleep!”

• The Pure LatexBliss brand

Posted by Ginger R from Vinton, VA on November 16, 2012

We purchased this on the advise that it is better to purchase a too firm mattress than a too soft mattress. We added the 2" natural topper. Feels like we are sleeping on air. This mattress and 2" topper is great for back sleepers. I may add an additional layer ... →

“Excellent Value and the greatest customer service”

• The Extra Firm model by Saatva
• Purchased from Saatva

Posted by Marc L from North Branford, CT on November 28, 2012

After horrible and costly mattress purchases from major retail stores that led to premature sagging and back pain, I stumbed upon Saatva mattress company via the Internet and took a chance of buying without testing in person. This was a gut purchase and I must admit I was skeptical. These ... →

“just perfect”

• The Invigo brand

Posted by william i from Fairburn, GA on December 2, 2012

I have always hated the whole mattress shopping experience and really did not want to have to visit xxx stores. I started to look online, the same thing confusing, too many choices, untill I found this InvigoFresh line I was impressed by the way it looked the reviews Believe me ... →

“Great comfort and quality”

• The Alfa Airbeds brand

Posted by Barbara J from West Fargo, ND on December 12, 2012

This bed didn't really surprise me. I have a few friends that own this mattress. The quality, comfort, price and the pump is excellent! We are sleeping like it's a new day. I love the fact that we can actually feel the moving and adjusting. →

“Luxury comfort”

• The Novosbed brand

Posted by Kelly O from Port Coquitlam, BC on December 6, 2012

I now have had my Novasbed mattress for approx. 2 months and I love it! I will never go back to a spring mattress again. I look forward to sleeping in my bed every night now. I am a side sleeper and always found on my old spring mattress I ... →

“Aches and pains”

• The Pure LatexBliss brand
• Purchased from Siesta Sleep Works

Posted by David D from Astoria, NY on December 30, 2012

I was so looking forward to receiving my new Mezzanine mattress and 3" slow response active fusion topper. I previously had an "S" brand mattress with built in topper which after only 2 years has sunk in in the middle (the fiber fill material shifted outward) making some nights less ... →

“Love my Saatva”

• The Extra Firm model by Saatva
• Purchased from Saatva

Posted by Boris P from Austin, TX on February 2, 2013

I am a week in after owning a Temperpedic and have had the best sleep in my life. I have done a lot of research with most mattresses in the $2k+ range (the Saatva site is right). I spent a lot of time in mattress stores - Mattress Firm, etc. ... →

“Better than some hotel beds”

• The Luxury Firm model by Saatva

Posted by Dave N from Santa Ana, CA on February 6, 2013

Aside from the king size, the bed is a dream to sleep on. I no longer wake up with a stiff back. I absolutely love it and would buy it again. Don't think twice about the quality, craftsmanship or service. Saatva is the real deal. Delivery was prompt and the ... →

“Martinique Miracle”

• The Martinique model by REM Sleep

Posted by carlos v from Redondo Beach, CA on March 10, 2011

Our last two mattress sets were expensive "Beautyrest"- type pillow tops. After 2-3 years of sleeping on them we couldn't get a good nights rest. The first night we slept on our Martinique, we slept in until 9am! We have never slept in past 6:30-7am. Now we get a full, ... →

“Super Comfortable Heavenly Mattress Set”

• The Kingsdown brand
• Purchased from Mattress Giant (Pembroke Pines, FL)

Posted by Eva W from Opa Locka, FL on October 10, 2011

I have rheumatoid arthritis, spinal problems and widespread chronic muscle pain. The TempurPedic Cloud Lux was very difficult for me to move around and get out of bed. The Rapture is my dream bed and exceptionally comfortable and I look forward to going to bed at night. I have read ... →

“Best bed I've owned”

• The Europa line by International Bedding

Posted by jeff s from Keller, TX on April 27, 2010

I've bought a number of beds over the years, and the last bed I bought at Weir's was Chattam&Wells and cost thousands! After six months it completely collapsed in the middle and neither Weir's or the manafacturer would provide any service. They recommended I pay to have it shipped to ... →

“Green Sleep Vimala organic rubber mattress”

• The Vimala Sleep System model from the Green Sleep line by Sleeptek

Posted by Andy B from Montreal, QC on May 26, 2010

This organic mattress now manufactured for north America by Matelas René, a medical & Very High end luxury mattresses corporation in situated in Nicolet, Quebec is the ultimate sleep system you can buy! I don't feel my steel plate in my shoulder anymore when I'm lying down. Thank God... →

“Firmly good for my back!”

• The International Bedding brand
• Purchased from Sleepy's (Brookline, MA)

Posted by Alexandra S from Brookline, MA on September 19, 2010

I didn't want to spend a fortune on a new bed. The salesman didn't pressure me into a plush mattress. He listened to me.This mattress is well made. It has plenty of pretty stiching and bouncyness, however its firm and good for my back. I love it and am happy ... →

“Great Mattress! Worth the money for a good sleep!”

• The Nature's Rest line by Spring Air
• Purchased from Cardi's Furniture

Posted by Greg W from Miami, FL on October 24, 2010

For years i've had sleep problems. I even went to the doctor for it. I knew that some of the problem was probably contributed to the fact I was sleeping on a $150 mattress that was 10 years old. I've always wanted to get a new top of the line ... →

“we love our nasafoam mattress”

• The NasaFoam brand

Posted by toula s on November 18, 2010

We have been sleeping on this mattress without trouble, i am sensitive to mattress ticking, the single most important feature was the organic cotton fabric, and natural latex completly odour free mattress. i would recommend this mattress to anyone who is in the marketplace for a new mattress very sincere ... →

“Satisfied Customer”

• The Select Foam brand

Posted by Blaine H from Dallas, TX on January 5, 2011

The Cirrus Supreme 11" mattress is quite comfortable. My wife and I were researching memory foam beds online and came across Select Foam. We were impressed by the reviews and ratings we saw on this website and others. We purchased this one and have been very happy with it. For ... →

“Better Quality, Better Service, Better Business”

• The Martinique model by REM Sleep

Posted by Bill and Bridget S from Placentia, CA on January 31, 2011

Wife and I have been considering a visco elastic type mattress for some time. Pregnant with our 2nd daughter, we decided it was time to make the switch from a spring mattress. After careful consideration, we determined REM offered the best product at a competitive price. Immediately we noticed a ... →

“Great for My Back”

• The miForma brand
• Purchased from Back To Bed

Posted by Boiler P from Naperville, IL on April 5, 2011

I came on to say how much we enjoy this bed because my back doesn't hurt, even after the Groundhog day snow then saw the earlier review that panned the bed. We think this is a great bed and have told my wife's brother and her best friend, who both ... →

“Very Happy”

• The Five Star brand
• Purchased from Bedmart (Tucson, AZ)

Posted by John D on December 29, 2011

We bought this bed (King) for our Vacation park Model home and like it so much were considering one for our home! The salesman at Bedmart was very helpful in our process of picking the bed that met our needs and the price was very affordable for the quality of ... →

“saatva GREAT BED and SERVICE”

• The Saatva brand
• Purchased from Saatva

Posted by Joe E from Long Beach, CA on March 5, 2012

The service from purchasing to delivery is incredible! The Quality of the mattress is GREAT! I have spend more but will never agian....this is a great company...give these folks a chance!!!! I have purhcased name brand in the past that do not compare. I do usually give reccomendations like this ... →

“Spectacular bed - We are Thrilled”

• The Saatva brand
• Purchased from Saatva

Posted by Mark B from New York, NY on March 20, 2012

I'll start off my saying I'm pretty thrilled with this purchase (We received it last month - 2/12). Its a very high quality bed at an unbeatable price and everything promised on the website been true plus more. When you get the bed instantly you see the value of the ... →

“Hassle free mattress purchase”

• The Saatva brand
• Purchased from Saatva

Posted by Trey P from Los Altos, CA on April 16, 2012

I do not enjoy purchasing mattresses. The product specs are completely confusing and not comparable across retailers, the high-pressure sales tactics are tiresome, and who can tell whether you'll like a mattress by lying on it for 2 minutes in your clothes? I came across Saatva (maybe from a Google ... →

“Comfort in Calgary, Canada”

• The Martinique model by REM Sleep

Posted by Owen G from Calgary, AB on April 30, 2012

I suffer from spinal stenosis and osteoarthritis. Even within the short time I have had my REM Sleep bed, I've already enjoyed a more relaxed, deeper sleep. I fall asleep more quickly and stay asleep longer and will be talking to my Doctor about cutting back on pain medications that ... →

“Owww...”

• The Beautiful model from the Pure LatexBliss Couture Collection line by Pure LatexBliss
• Purchased from Worleybeds (New Bedford, MA)

Posted by Kevin R from Brighton, MA on July 12, 2012

I really want to like this mattress, especially considering the small fortune I paid for it. Prior to purchasing this mattress I was sleeping on a pillow top with a huge divot in the middle - I have been having back problems for a year or so - lower back/hips ... →

“superb quality”

• The Spring Air Back Supporter line by Spring Air

Posted by paul b from Opa Locka, FL on August 27, 2012

I was surprised to read the type of problems the buyers are experiencing. i bought mine, a queen size in 1987, the name on it is" Spring Air, Unipedic 676 Coil, exclusive maker of back supporter mattress" beside sleeping, i often sit on the bed to watch tv and surf ... →

“Love,love, love this bed!!!”

• The Luxury Firm model by Saatva

Posted by Rosanna E from Durham, NC on March 11, 2013

We've had our bed now for about 5 days now and we have to say we LOVE it :) We were not looking forward to going to a bed store to "try" out beds. I've heard to many "horror" stores about the sales pressure from the salesman, the fancy words ... →

“Really makes my day!! Very happy with my purchase!”

• The Corsicana brand
• Purchased from Jamie's Furniture Outlet (Woodbine, KY)

Posted by R S from Corbin, KY on March 18, 2013

Cured my insomnia!! I sleep very well and wake up ready for my day!! I was deciding between Memory Foam and Regular type mattresses and was shown this one. I decided right away. I love this pillow top. →

“Best mattress i have ever had”

• The Serta Vera Wang line by Serta

Posted by tanya r on March 22, 2013

This mattress was purchased after i had been struggling with years of back pain. i purchased the memory foam version of this and started noticing a difference with in the first 3 months. i feel like i am sleeping on a cloud! it also for some reason stopped me from ... →

Complaints for Product Quality

“Very Poor Quality”

• The PedicSolutions brand
• Purchased from Linder's Furniture (Westminster, CA)

Posted by Marilyn D from Holbrook, NY on December 19, 2011

I bought this bed from QVC. I am very disappointed in the overall quality of this product.. The bed is not even 2 years old and already the foam has completely broken down. The mattress is now sagging A LOT and causing back pain.. It is my understanding that the ... →

“HORRIBLE HORRIBLE HORRIBLE”

• The Whitehaven Visco 200 Pillowtop model from the Simmons Beautyrest World Class line by Simmons

Posted by Josh B from Carlisle, PA on May 7, 2012

This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another ... →

“Worst Mattress- DO NOT BUY”

• The Euphoria Plush Euro Top model from the Spring Air Back Supporter Four Seasons line by Spring Air
• Purchased from Schewel Furniture

Posted by Marcia M from Roanoke, VA on November 1, 2011

We have only had a negative experience with the King Size Euro top Four Season Back Supporter Mattress manufactured by Spring Air and purchased from Schewel’s Department Store in Roanoke, VA. We purchased this bed because our old mattress was 12 years old and the mattress cover was beginning to ... →

“Solid Night's Sleep at Affordable Price”

• The Dormia Memory Foam line by Dormia

Posted by Todd R from Mount Kisco, NY on January 23, 2010

I generally prefer a firm mattress, and the Dormia has provided me a solid foundation for about 8 years. I've slept on a Tempur-pedic before - and honestly, they are much better, higher quality memory foam - but I got my queen for around $900, so balancing affordability with performance ... →

“Too bad it didn't last”

• The Pembroke Pillow Top model from the Boyd Fluid Suspension line by Boyd Specialty Sleep

Posted by roger h from Astoria, NY on December 21, 2010

This soft sided mattress is made extremely poorly and is not durable. The manufacturer won't uphold their own warranty. They are unwilling to do anything about the poor workmanship or quality of their product and stand by their retailer. Don't buy garbage from these thieves unless you want to replace ... →

“Used warranty-ratings based on 2 yr after purchase”

• The Stearns & Foster Estate line by Stearns & Foster
• Purchased from Mattress Discounters (Annapolis, MD)

Posted by Shannon G from Annapolis, MD on December 29, 2012

We learned the hard way that Stearns & Foster mattresses are made by Sealy mattress company and have fancy tops. The Inner spring support system in our mattress failed (collapsed) after 2 year anniversary of purchase date, so the pillow top and fancy covering was all useless. The warranty process ... →

“I hate Serta beds!!!!”

• The Serta brand
• Purchased from Sam's Club

Posted by Brennen A from New Iberia, LA on October 3, 2010

I hate Serta beds!!!! My parents brought me a bed that had the Serta name brand on the label. I did not feel the pain until just a few weeks ago. Now, I wake up in pain, and the wheels that comes with the bed had came apart already. I ... →

“Extremely poor craftsmanship”

• The Burbank Rose model from the Sealy Posturepedic line by Sealy
• Purchased from Ashley Furniture (Ridgecrest, CA)

Posted by ima f from Schenectady, NY on September 21, 2010

Paid $1400 for the set, and within 6 months had to get it replaced due to sagging where we sleep. They (Ashley) came out and measured, and had a 2 to 3 inch sag. They replaced it with same, have had it now for about 6 months, and is showing ... →

“excessive dips in mattress”

• The Beautyrest line by Simmons

Posted by gee d from Philadelphia, PA on November 10, 2010

This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess ... →

“Royal Ripoff”

• The Sleep Adjustment Bed model by iSleep

Posted by Denise J from Orange, CT on November 9, 2010

I would not recommend this bed. It arrived with a broken motor. 1 year later the air controls broke down and now another year later the inner tube is leaking. The warranty says they repair or replace 100% however then they tell you that you have to pay shipping. $57 ... →

“JUNK in 1 Month”

• The Simmons brand

Posted by Ben C from Boise, ID on October 8, 2011

Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep ... →

“Worst mattress ever!”

• The Simmons Beautyrest World Class line by Simmons

Posted by Brian R from Grants Pass, OR on December 13, 2010

I paid good money expecting a quality product. I was assured that the warranty was great. I was wrong on both counts. Within a month a depression began at my hips. No problem, their warranty says when the depression hit 1.5 inches they will replace it. They sent a person ... →

“dormia inferior products”

• The Dormia Adjustable line by Dormia
• Purchased from Dormia

Posted by ROY R from Dunedin, FL on December 8, 2010

anyone looking to purchase a quality mattress should investigate the reputation of the seller. we can`t be certain that a business will have our best interests as thier primary concern.i would like them to say that service is our most important product .you must protect yourselves where the warentees are ... →

“terrible ”

• The Revival Visco Super Pillowtop model from the Simmons Beautyrest Exceptionale line by Simmons
• Purchased from Nebraska Furniture Mart (Kansas City, KS)

Posted by fred t from Kansas City, MO on December 7, 2010

Do not buy this mattress, the coils gage size is not good enough to support anyone...it was poorly designed and you will never get a good nites sleep!Now i'm understanding that there has to be at least a 2 in sag in the mattress before they will do anything, with ... →

“Sealy TorturePedic”

• The Cool Springs Cushion Firm model from the Sealy Posturepedic TrueForm line by Sealy
• Purchased from Raymour & Flanigan

Posted by Steve S from Cato, NY on August 14, 2012

I bought this mattress hoping to get the maximum support and comfort for my frame. I am 6 feet 2 and about 250. This mattress is poorly designed as my hip bottoms out and causes a bowing of the body. Had to bring it to my moms garage and park ... →

“don't waste your money!!!!!!!”

• The Five Star brand

Posted by Paula M from Mount Vernon, IL on November 18, 2011

Thought we were getting a nice bed..WRONG! It only took a few nights to realize we had made a big mistake. We have had this set just under 90 days. To look at the bed you would think it was 30 years old. Our body imprints are very visible when ... →

“Worst mattress we ever owned”

• The Chattam & Wells line by Spring Air
• Purchased from Robb & Stucky Furniture Outlet (Tampa, FL)

Posted by ed c from Oldsmar, FL on September 6, 2011

Sides broke down after five years so that we can only sleep in middle of bed. We paid $3500 plus tax for this as it was touted as the best thing going. The store, Robb and Stuckey chain declared bankruptcy and closed a few months ago. I would never buy ... →

“HORRIBLE MATTRESS!!!”

• The King Koil line by Comfort Solutions
• Purchased from Mattress Giant

Posted by Lisa D from Naperville, IL on October 25, 2010

We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts ... →

“Don't buy Ortho!”

• The Ortho brand
• Purchased from Ortho Mattress (Burbank, CA)

Posted by Jerry D from Burbank, CA on January 19, 2012

I would give less than one star if I could. Mattress was terrible. After 2 weeks it was sinking in. Causing back pains. After 6 months it had a 3" deep hole where I slept. AWFUL - Luis & the staff don't care. Comfort guarantee is bogus - a scratch ... →

“THE WORST COMFORT SYSTEM”

• The Langdon Firm Plush Pillow Top model from the Serta Perfect Sleeper line by Serta
• Purchased from Leeds Mattress (Pasadena, CA)

Posted by Larry K from Temple City, CA on March 24, 2011

There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware! →

“Poor customer service”

• The Moonscape Visco Luxury model from the International Bedding (IBC) Origins Collection line by International Bedding
• Purchased from Better Bedding (Torrington, CT)

Posted by Bob D from Torrington, CT on September 28, 2011

We purchased the mattress in Nov. 2008. It was suppose to be a great mattress with a great warranty. Well after having it for about 2 and 1/2 years we noticed that we were sinking into the middle of the bed and the fabric ripped on the beading on the ... →

“Two Canyons”

• The Chateau Double Pillow Top model from the Chattam & Wells line by Spring Air
• Purchased from Sleepy's (Selden, NY)

Posted by Scott G from Medford, NY on December 28, 2011

Shame On The Makers Of This Product. Don't Say Your The Best When Your Not. The Mattress Has Two Large Depressions Were My Wife And I Sleep. Sleepy's Is The Seller And They Sent A Rep Out And He Denied The Calim For A Stain. I Guess If You Put ... →

“cushy and soft”

• The Ortho brand
• Purchased from Ortho Mattress

Posted by Linda S from Woodland Hills, CA on September 2, 2011

Right now, it is on top of the bed slates and seems to be sinking through them. It was a custom made mattress (a 3/4 size) for an antique bed. You have no selection for that in the list below, btw. WAY overpriced for what I received. continuation of the ... →

“Don't Waste Your Money”

• The Southerland brand
• Purchased from Cozy Furniture & Mattress

Posted by Donna H from Vine Grove, KY on December 16, 2010

I purchased this mattress set, and the top mattress broke down after a few months. The retailer replaced it with the same model, but this one broke down even sooner. We are not overweight, but this mattress has broken down so much that you can see outlines of our bodies! ... →

“BIG SINKER!!”

• The Serta Vera Wang line by Serta

Posted by Betty H from Robertsdale, AL on September 3, 2011

I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 ... →

“Half Soft - Half Firm”

• The Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild
• Purchased from Rooms To Go (Clearwater, FL)

Posted by joyce a from Largo, FL on July 31, 2010

I purchased mattress from Rooms to Go and can't get them to admit that it has a problem. It is only 5 months old. On complete right side to the middle, it is real soft and edges collapse when sitting on it. On the left side from middle to edge ... →

“Horrible - Do not buy - Especially from Rooms to Go”

• The Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild
• Purchased from Rooms To Go

Posted by Sarah F from Tampa, FL on November 28, 2010

My boyfriend and I bought this bed from Rooms to Go. I thought it would be a nice alternative to the Tempurpedic bed which were way too expensive for us. Well I should have listened to my boyfriend and just gotten another spring mattress! This thing is horrible. It was ... →

“I will never purchase another Chattam & Wells product again...”

• The Camelot Pillow Top model from the Chattam & Wells line by Spring Air

Posted by dawna d from Santa Rosa, CA on January 2, 2011

I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not ... →

“Sleeping in a ditch”

• The Beautyrest line by Simmons

Posted by Margaret S on January 19, 2013

High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store. →

“KEEPING U AWAKE mattress”

• The Birmingham Plush Super Pillowtop model from the Simmons Beautyrest Exceptionale line by Simmons

Posted by Carol S from Jonesboro, AR on February 26, 2011

After sleeping on it first night, very sore! However, sometimes it does take a little time for the body to adjust. It seems to be somewhat firm but this particular mattress does not asborb pressure points on my body. ( I weigh 145 lbs. to give you an idea of ... →

“Sleeping in a Gully”

• The Westbend model from the Sealy Posturepedic line by Sealy

Posted by Kyle M from Madison, AL on June 30, 2011

After purchasing this mattress set for a higher price, I thought we would be sleeping good for the next 8 years. But No! After 6 months we noticed that we were sinking in to the abyss and no support whatsoever. This mattress is of such poor quality that you can ... →

“Worst bed I've ever had”

• The Sealy brand

Posted by Therese W from Duluth, MN on June 15, 2011

This bed was great for the first 2 weeks or so, then it went south! There was literally a hole I laid in on my side with a hill, yes a hill in the middle. My back felt awful every day, which I finally linked to this bed after 100's ... →

“Bad Mattress”

• The Southerland brand

Posted by Donna R from Olmsted Falls, OH on September 5, 2011

When this mattress was purchased in July of 2009 it was comfortable for about 6 months. We have now had it for two years (about a year and a half too long). Then we both started having back, shoulder, neck, hip and all over body pain.The is a poor quality ... →

“Worst Mattress Ever!”

• The Southerland brand

Posted by Steve C from Cleveland, OH on July 1, 2011

The poorest constructed mattress I have ever had the misfortune of owning. The mattress sunk in over 3 inches in less than a month. My wife and I both had horrible back and leg pain from sleeping on this horrible pos. The box spring/foundation also squeeked like crazy and sagged. ... →

“Corsicana Halifax Cheap Sleep”

• The Halifax model from the Corsicana Colonial Collection line by Corsicana

Posted by Chad B from Wathena, KS on September 24, 2011

This is the worst mattress I have ever slept on. The matress is currently about a year old and so broken down we are going out to buy a new mattress today. We have turned the mattress several times in the last year. It got so broken down we actually ... →

“Huge Disappointment”

• The Stewart & Hamilton brand
• Purchased from American Freight

Posted by Kellie S from Bowling Green, KY on September 12, 2011

I have back problems, my dad & stepmother bought me this mattress because the Serta I had was worn out. I had it less than two months and springs started popping out the sides. American Freight replaced the mattress, but the same thing happened, not to mention there was a ... →

“Looks A Lot Better Than It Lasts”

• The Serta Vera Wang line by Serta

Posted by Lou E from West New York, NJ on April 8, 2012

Hopefully it won't be $1100 down the drain and Serta or 1-800-Mattress will honor their pro-rated 10 yr. guarantee. this bed is all style, no substance. Like the other reviewers said, sure felt great in the showroom, but absolutely no support after a few months. We wake up with back ... →

“DO NOT BUY or TRUST THIS COMPANY”

• The Simmons Beautyrest World Class line by Simmons
• Purchased from Mancini Sleepworld (San Jose, CA)

Posted by Paul H from Campbell, CA on August 27, 2012

VERY poor quality and when the "inspectors" came out they lied about us having the wrong frame, but their pictures show it to be correct. The next visit was also "warranty rejected" due to a spot found on the mattress that was not there before, but they did not care. ... →

“Poor quality”

• The Kimble Visco Plush Firm model from the Simmons Beautyrest World Class line by Simmons
• Purchased from Mattress World (Portland, OR)

Posted by Ames B from Portland, OR on September 6, 2012

We bought this mattress in December of 2007 for $1549 and had it delivered. Upon its arrival a strong chemical smell saturated the bedroom lasting several days. The mattress was fine at first. I liked the low motion transfer design. I could hardly feel my spouse come to bed and ... →

“Poor quality”

• The Sealy Posturepedic line by Sealy

Posted by Lesley A from Norman, OK on September 2, 2012

The bed felt great for about one year. Then you could start to see the body impression dips on both sides. Still under warranty, Sealy (from Evan's) said the dips weren't deep enough. Then when the dips got deeper they found a small spot on the cover which invalidates the ... →

“eclipse mattress complete garbage”

• The Eclipse brand

Posted by dave r from Oceanside, NY on September 25, 2012

purchased defective mattress sagging and mjssing a corner support called company.was told by the owner of company to put it on the roof of my car and drive an 1hr 30 mins from ny to nj and they will fix it while i wait and drive back ,can you imagine ... →

“It blew out!”

• The NxG 250 model from the Simmons Beautyrest NxG Series line by Simmons
• Purchased from US Mattress

Posted by Ronald G from Aiken, SC on September 15, 2012

I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it ... →

“Garbage”

• The Corsicana brand
• Purchased from Scholet Furniture (Oneonta, NY)

Posted by Me R from Oneonta, NY on July 30, 2012

I assumed this was the absolute cheapest one they make because you can't flip it. I may be right that it was the cheapest one (my husband bought it and he's no longer with us) but I guess the mattress industry "makes them that way now "so that they don't ... →

“avoid at all costs”

• The Stewart & Hamilton brand
• Purchased from American Freight (Fort Lauderdale, FL)

Posted by david w from Pompano Beach, FL on August 15, 2012

Within 3 months, the side cushioning collapsed and blew out. Within 6 months, another side went. And my wife and I are not morbidly obese people. No support. Lumpy. I wake up in the morning in pain. Has formed a valley in the middle which has brought my wife and ... →

“Sucks”

• The Royal Essence Pillow Top model by Leader

Posted by Kerry K from Kerman, CA on August 8, 2012

DONT BUY UNLESS U LIKE WAKING UP WITH BACK PAIN!!!!!!!! We have had three come unglued on us with a ten year warranty and now the store is out of business where. We bought it from. And now we can not get replaced or fixed since store went out of ... →

“Sleepless in CT”

• The iSleep brand

Posted by Arnid L from Milford, CT on September 5, 2012

Air pump did not work from the begining. Had to wait a few days to receive new one so had no bed. Air chambers began leaking after a few months, again had to wait a long time to receive a new one so had no bed. Once again the air ... →

“Dissapointed”

• The Sealy Posture Premier line by Sealy
• Purchased from 1-800-Mattress

Posted by Mike S from Bayonne, NJ on February 27, 2011

We placed an order for a Sealy Posture Premier Islandia Plush. We recieved a Starlight Isle PL ? It did not look like the matterss on thier internet sight. I even confirmed two times when placing the order at the begining and the end that we were going to recieve ... →

“Too soft and lumpy”

• The Cool Therapy 4000 LXVS Ultra model from the Park Place Sleep Therapy line by Park Place
• Purchased from Sleep Therapy Mattress Center (Lexington, NC)

Posted by Donna B from Lexington, NC on April 26, 2011

It is the worse mattress I have ever tried to sleep on! I contacted Park Place consumer service sent in pictures and description. I spoke to dealer soon after purchase. He stated a sales rep. would come to look at matres but nothing happened. Do not purchase from company or ... →

“Bad bed”

• The International Bedding brand
• Purchased from Sleepy's

Posted by bob c from Mechanicsburg, PA on December 2, 2012

Thought i was getting a good bed because i spent alot of money on it. Only to find out that the 10 year old bed that i had was better. Sleep's,Dr. Breus,or IBC who ever it is does not stand behind this product. Is not much to say but the ... →

“Leaky mattress”

• The Harmony model from the Innomax Luxury Support line by InnoMax

Posted by Dan S from Mobile, AL on February 12, 2013

I am replacing the plastic barrel connector for the third time. And for the third time the company has changed the design. Little wonder! I cannot depend on this bed, and I will not buy another. →

“Horrible bed and sealy does not stand by their products”

• The Delphi Select Plush Euro Pillowtop model by Sealy

Posted by J T from New Port Richey, FL on February 12, 2013

We had a similar mattress for about 8 years. Sealy replaced it with this comparable model under our ten year warranty. We were thrilled. The new mattress is less then 3 months old and has depressions in it almost as bad as our 8 year old previous mattress. Sealy had ... →

“worst mattress ever”

• The Leader brand

Posted by Alexandra J from Potwin, KS on March 1, 2013

Cheaply made, supposed to have 12yr warranty so I thought it would be a quality bed, but it is not. the springs feel like they are poking thru the pillow top, the one side is basically flattened (the top of the mattress touches the bottom) the boxspring which they talked ... →

“Gone bad after 2 years”

• The Serta Trump Home line by Serta

Posted by Luz S from Crestview, FL on March 13, 2013

We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military ... →

Store Reviews

Praise for Product Quality

“Great Prices - Excellent Service”

• Purchased from Orlando Furniture Direct (Orlando, FL)
• The Symbol Aloe Care line by Symbol

Posted by Bud M from Orlando, FL on February 13, 2013

I found this business to have excellent service and very informed about their products. I really liked the selection of furniture and mattress sets. Very helpful in meeting out budget. Would shop there again! →

“No more 'mystery mattress'”

• Purchased from FloBeds (Fort Bragg, CA)
• The FloBeds Latex line by FloBeds

Posted by Dag L from Penfield, NY on April 29, 2012

I got a Flobed 6 weeks ago and love it. It was the replacement for a Serta pillowtop that was horrible. The Serta started great but within 6 months was really showing the wear - big depressions where we slept. $1100 on a mattress that was worthless in under 4 ... →

“Superb Craftsmenship!”

• Purchased from Maine Mattress & Futons (Winslow, ME)
• The Serta brand

Posted by Geoff A from Pittsford, VT on November 4, 2012

Nothing, really...except the initial choice had already been sold. No wonder! My next choice was not inexpensive, but the value is indisputable! Solidly built...excellent Serta mattress - like sleeping on a cloud. Highly recommended! →

“best that you can buy”

• Purchased from Bedland (Evansville, IN)

Posted by leegh d from Newburgh, IN on October 5, 2010

In a world were all things are made over seas and of shady matrial .i can finaly say i found a store that will take the time to make sure i get what i need as well as provide quality and time .they are not big and waiting to pass ... →

“Great Selection!”

• Purchased from Gardiner's Home Furnishings (Towson, MD)
• The Beautyrest line by Simmons

Posted by Larry J from Baltimore, MD on October 21, 2010

This is the first review I have ever written, but having recommended this store to my friends and family, and hearing my husband say "This really is a good bed" most mornings - I figured it was time to take the plunge. Let me start by saying that this was ... →

“Best prices i have seen”

• Purchased from Main Street Mattress (Farmville, VA)
• The Kingsdown Blu-Tek line by Kingsdown

Posted by donny b from Farmville, VA on July 23, 2012

I shopped at all of the big stores in Chesterfield (and a few in Lynchburg one weekend) trying to find the best price on a NICE memory foam mattress. I went to sleepys, mattress warehouse, mattress discounters and a few furniture stores. I had it narrowed down to a bed ... →

“wonderful sleep”

• Purchased from Bargain Barn Mattress Outlet (Boone, NC)
• The Essential Pillowtop model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by bill d from Old Fort, NC on June 23, 2012

highly reccomended to me and i would also reccomend them to others. their products are made locally and the materials are green, recyclable, and enviromently appropriate. the mattress is very comfortable and does not require "flipping" all we do is rotate the mattress head to foot every two to three ... →

“Sleepin' in Style”

• Purchased from Sit n Sleep (Westminster, CA)

Posted by Fred G from Westminster, CA on September 2, 2010

I'll be honest. I technically *have* the budget to buy whatever bed I want.. but I prefer finding a luxury bed at a budget price. I'd rather save what cash I can for the unknown bumps along the road. When I'm trying to find a great bed for a better ... →

“pros”

• Purchased from American Therapy Equipment (Lodi, CA)
• The ComforPedic Loft line by Simmons

Posted by george n from Fairfield, CA on March 25, 2011

when we bought our bed, the salespeople were very informative and helpful in make our decision. They should us all the pros and cons of the mattress. The thing that I was most impressed about was how they showed us that an adjustable base was so much more beneficial than ... →

“great service”

• Purchased from DotcomBeds
• The Englander Rest & Restore line by Englander

Posted by carmen l from Old Hickory, TN on June 19, 2011

I can't remember the fellas name but I am certain he was the owner. He was very helpful and sells well crafted beds at great prices. Don't be fooled thinking certain brands are the best. Look into warranty info and ask as many questions as you want.. at dotcom beds, ... →

“My Experience Was So Bad, I'm Writing My First Review”

• Purchased from Mattress Discounters

Posted by denise f from Louisa, VA on July 21, 2011

Company charged me three times for the product. Did not deliver the product on the scheduled date. I had to load the mattresses on my Prius and drive them home myself because they said there was hold on my bank account even though the money had been removed from my ... →

“Great Service”

• Purchased from Mattress Showroom (Redlands, CA)
• The Diamond brand

Posted by yesi l from San Bernardino, CA on August 10, 2011

Bill Kolodzik (Manager) was the person who helped me, I was in and out of the store in 15minutes if not less. He was really nice, proffessional, and asked the right questions right away, actually after he greeted me his question was, "What size are you looking for?" He beat ... →

“Mattress Nightmare in New Hampshire”

• Purchased from Sleepy's (Concord, NH)
• The Serta Perfect Sleeper line by Serta

Posted by Dan B from Concord, NH on August 13, 2011

On August 5th, I entered the Sleepy's Store in Concord, NH with the intention of purchasing a mattress for my bedroom. Initially, the customer service was very considerate, allowing me to test out several mattresses. I had found a mattress that had met my expectations with little to no problems. ... →

“BEST NIGHTS SLEEP”

• Purchased from Mark's Mattress Direct
• The Eclipse brand

Posted by jason s from Greenville, MI on October 21, 2010

Mark and his staff were very patient and helpful. I did my fair share of shopping(Artvan, Sleep Doctor, J Stevens, Sams Club and a few more) Mark Mattress was the highest quality and best price. I even referred some of my family and co-workers to the store and they all ... →

“Amazing Customer Service”

• Purchased from Furniture Warehouse (West Jordan, UT)

Posted by Eden W from Eagle Mountain, UT on August 15, 2011

My husband and I bought a mattress and box set that was on sale and after we bought it we found out that if you Like their FaceBook page you can get free delivery. I wasn't sure I would still qualify since we bought the mattress pretty much at the ... →

“Sleeping VERY well.”

• Purchased from Melbourne Mattress (Melbourne, FL)

Posted by Keith H from Palm Bay, FL on October 15, 2012

Got a new mattress from these folks and been very happy with my purchase. I am permanently their customer from now on. Gotta get a Melbourne Mattress! →

“Incredible”

• Purchased from The Organic Bedroom (Raleigh, NC)
• The Organic Serenity Dunlop model by Savvy Rest

Posted by Jerry S from Raleigh, NC on June 15, 2012

Wow thats all I can say one of the best shoppig experiances I have had in years. These people care about you and the quality of the products are unbelievable and the prices are fair. I would never ever buy anywhere else again. I actually want to go back even ... →

“Great customer service”

• Purchased from Richard's Furniture (Bishop, CA)

Posted by Tracy C from Bishop, CA on February 4, 2012

My son purchased 2 rebuilt twin beds last year and had to exchange them due to the smell of urine. I don't blame the furniture store for the smell, these are rebuilt beds that are wrapped in plastic so I sure they were not aware of it. They did apologize ... →

“Mattress Giant”

• Purchased from Mattress Giant
• The Beautyrest Classic line by Simmons

Posted by Jean M from Summerland Key, FL on January 24, 2010

VEry helpful, good prices, quick delivery, quality product. →

“Nightmare”

• Purchased from Mattress Gallery (Mississauga, ON)

Posted by Hiroko S from Mississauga, ON on April 27, 2011

Disaster!! Worst service ever. Order made the end of Jan, 2011. We were told that it would take 1.5 week to get a bed frame. One month later we got a call, and paid in full for the bad frame and mattress. Then, delivery was not made until mid March ... →

“This is the place to go.......PERIOD!”

• Purchased from Melbourne Mattress (Melbourne, FL)

Posted by Mark B from Melbourne, FL on March 12, 2012

Finally! We found a place that still makes a good mattress and I'm not buying a new mattress every 1 to 2 years. We were tired of the junk found elsewhere. All I gotta say to anyone reading this review, is make the trip to this place! You'll find this ... →

“Excellent quality & service”

• Purchased from JCPenney (Atlanta, GA)
• The Beautyrest Classic line by Simmons

Posted by Mary T from Atlanta, GA on September 9, 2012

I will never purchase anywhere else. I felt the employees were giving me a fair assessment for my needs. Also, we have purchased from jcpenny for mattresses previously and we have never been disappointed. The products are good quality at a reasonable price. I would give it one hundred percent. →

“Superb Company and Beautiful Bed!! A++++”

• Purchased from Sleep EZ

Posted by Gracie M from Santee, CA on July 21, 2010

I did my research and it really paid off. This company advertises factory direct prices---with good reason. Great help from their staff in helping us decide on the type of feel we wanted on our latex mattress. Our mattress is so comfortable we can't believe we spent so many years ... →

“Dreams Do Come True”

• Purchased from Lloyd's Furniture (Bemidji, MN)

Posted by isachi a from Bemidji, MN on September 7, 2010

We love our mattress. It is firm yet cushiony enough to support pressure points. We don't feel each other move around. Great purchase price. $599 for a Queen Set plus no delivery/removal fee. Fortunately, we did not spend a fortune, so if our opinion should change, we can purchase another ... →

“The furniture dungeon”

• Purchased from Levitz Furniture (Oxnard, CA)
• The Serta brand

Posted by None O from Oxnard, CA on September 10, 2012

Don't walk! Run away from this store! Warranties are pushed heavy because it's almost 100% profit. Burt is studying in the office. The air conditioner never works. Damn it's hot! That one manager is always cold. Hey turn off that air, it's 80 degrees. Hey where are the windows in ... →

“Home of the Steel Span Suspension Bed”

• Purchased from Pieroway's (West Springfield, MA)

Posted by elmer J from Chicopee, MA on December 18, 2010

Pieroways is the only place that carries the iron girder, steel frame, truss bed for "US HEAVIER FOLKS", just like on the T.V. Ad. My wife and I, being over 1000 lbs combined, had many bad experiences with bed collapses. Once we even collapsed the bed in the showroom of ... →

“Superb Service”

• Purchased from Watertown Mattress (Watertown, MA)
• The Gold Bond Premier line by Gold Bond

Posted by Daniel Y from Watertown, MA on November 17, 2010

Very attentive staff who found me a great mattress at a great price. They walked me through all the pros and cons of each mattress and used my feedback to find the perfect mattress for me. I was blown away by the service and would recommended their store to all ... →

“Awesomeness ”

• Purchased from Mark's Mattress Direct (Grand Rapids, MI)
• The Sealy brand

Posted by bert d from Grand Ledge, MI on November 27, 2010

I had just moved to Grand Rapids area for school and needed a bed. Someone suggested Marks Matress Direct. I was a little iffy on the name but once I got there I knew this was where I was gonna get my bed. Low prices for awesome beds. They really ... →

“Terrible Experience”

• Purchased from Mattress Hub (Newton, KS)
• The Serta brand

Posted by Jake S on August 28, 2011

The long story short is this: If someone jacks the price of a product high enough, they can give you a ton of crap for 'free'. I found three identical models of mattresses at Mattress Hub for several hundred dollars less in McPherson... oh, but I wouldn't get a 'free' ... →

“Extreme Furniture -- Amazing quality”

• Purchased from Craftique (Mebane, NC)

Posted by Lola L on January 20, 2011

The furniture is beautiful in style, luxurious in finish, and you'll be proud to own it all your life and pass it down to your grandchildren. You can to talk to the owners, who truly care that you like what you purchase. You can order a bed and specify which ... →

“returning customer”

• Purchased from Friendly Ed's Beds & More (Abilene, TX)
• The Lady Americana Elite line by Lady Americana

Posted by Billie R from Tye, TX on January 28, 2011

I bought a twin size bed for my son when he was 5 yrs. old in 1986. I bought a queen bed for me in 1998. My oldest son got married in 2001 I got them a queen bed for a wedding present Got my youngest son a queen bed ... →

“Awesome store and people!”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by wayne c from Lincolnton, NC on September 29, 2012

These guys are great! They know their stuff and really make you feel welcomed and valued. Their goal is to make you a repeat customer and in our case they've done a great job. →

“Quality Affordability and Service All In One ”

• Purchased from Taubus Furniture (Brooklyn, NY)
• The Beautyrest line by Simmons

Posted by Cheryl S from Lakewood, NJ on February 20, 2011

Very satisfied. Great products.Better service! The sales reps couldnt be friendlier nicer people. Very informative but not pushy let me make my own infomed decisions. Bought a lot of things from them over the years and never had an issue. The merchandise is terrifically priced, and is top quality. Overall ... →

“Spectacular place from which to buy a mattress!”

• Purchased from Sweet Dreams Mattress
• The Beautyrest Black line by Simmons

Posted by James C. M on November 1, 2012

We recently purchased a Simmons Beautyrest Black Ansleigh Plush Firm mattress and a Simmons Beautyrest Elite Ellen Plush Firm mattress from Andrew Schlesser, E-Commerce Manager of Sweet Dreams Mattress. Andrew was heavily involved in all aspects of our multiple decisions related to the two purchases, and he was superbly helpful ... →

“Healthy Mattresses”

• Purchased from ECO Sleep Solutions (Eugene, OR)
• The Savvy Rest brand

Posted by Charles J from Eugene, OR on December 1, 2012

I love my new Savvy Rest mattress. I was able to customize it to my liking. Plus I can adjust it softer or firmer. It is the most comfortable mattress I have ever owned. →

“Best Night's Sleep”

• Purchased from Furniture Connxion (Kenilworth, NJ)
• The Serta Perfect Day line by Serta

Posted by Sherry B from Springfield, NJ on December 24, 2012

I purchased a king size Serta Perfect Day Ceremony mattress a few weeks ago, and I am happy to say that I have been "sleeping like a baby." The sheep don't lie. The quality is beyond expectations. This is definitely the go-to store for fair prices & good merchandise selection. ... →

“Knowledgeable, courteous and not pushy!”

• Purchased from BedCo

Posted by Sherri P from Portland, OR on February 4, 2013

We have purchased 2 mattresses from this store. The first was purchased a year ago, and we custom ordered a Full XL for my teenage son. They were able to accommodate this request, and it was ready in 1 week! The bed is still very comfortable, and he lies on ... →

“ABOVE AND BEYOND YOUR EXPECTATIONS”

• Purchased from Seaboard Bedding (Myrtle Beach, SC)

Posted by Tori P from Myrtle Beach, SC on February 14, 2013

This was by far the best shopping experience I've EVER had! Kurt was amazingly patient as I decided on pieces, then changed my mind, and then changed my mind back to my original pieces. He made the numbers work for my budget. Financing was quick and easy. He even delivered ... →

“Amazing Service, Amazing Sleep!”

• Purchased from Atlanta Mattress (Dawsonville, GA)
• The Jamison brand

Posted by Patricia P from Dawsonville, GA on October 13, 2012

I bought a Jamison bed in March I was moving from a traditional mattress to a 'specialty' mattress. The saleswoman was very knowledgeable and didn't pressure me into anything more than my budget. She was genuine even telling me not to spend the extra money if I couldn't feel it. ... →

Complaints for Product Quality

“WORST Experience Ever!!!”

• Purchased from Sprintz Furniture (Franklin, TN)

Posted by angel M from Hermitage, TN on January 18, 2011

My in-laws bought a very expensive table for my wife and I as a wedding gift. (We are talking over $2,000) First of all, they delivered the table the same week we were getting married even though we tried to schedule a different date. The Chairs were falling apart, the ... →

“Stick with the big stores”

• The King Koil line by Comfort Solutions

Posted by csnoah1 from Walton, NY on November 19, 2012

We had had multiple mattresses from this store and have had problems with all of them. The first time, we returned the mattress and upgraded to better one but still had the problem the mattress sagged within months. Then we again replaced the entire set and rebought 2 twin XLs ... →

“This stuff is junk!”

• Purchased from Ashley Furniture
• The Ashley Sleep line by Ashley Sleep

Posted by Shelby C from Eau Claire, WI on August 21, 2011

I bought furniture and a mattress here in Feb 2011 and we have had problems with it from the beginning. The mattress is a memory foam and in just a couple of months shows the dents where we sleep. I'm sure it won't last us a year and we paid ... →

“Nightmare happen”

• Purchased from Hornell Furniture Outlet (Hornell, NY)

Posted by Diana M from Dansville, NY on June 20, 2011

I am totally disgusted with the Hornell Furniture Outlet, in Hornell NY. I purchased a King Set 2 years ago, with a 15 year guarantee, 2 years later, it is all dented, I can't even sleep on it and they said that the warrantee is null and void cause the ... →

“Customer Service Nightmare”

• Purchased from New Deal Furniture (El Paso, TX)

Posted by Ms C from El Paso, TX on April 4, 2011

WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call ... →

“Condescending/Damaged Merchandise/Lying Salespeople”

• Purchased from Ashley Furniture (Reynoldsburg, OH)

Posted by BOA B from Columbus, OH on March 8, 2011

Ashley Furniture has horrendous customer service if you can even call it that. I bought a sofa and love-seat from them less than a year ago and it came with a tear in it. They still have not fixed the tear. My salesperson's name was Teresa Gall and she lied ... →

“Sleepless:( with no response”

• Purchased from Mattress Warehouse (Harrisburg, PA)
• The Sealy brand

Posted by Traci M from Harrisburg, PA on February 3, 2011

This is the worse company I have ever dealt with! I’m not a complainer, however when you pay over $700 for a “Sealy” bed, you expect it to last more than a couple months. I purchased a Full size “Sealy” bed & within 2 months the boxsprings were making noises ... →

“Please do your homework before buying from Mancini's!”

• Purchased from Mancini Sleepworld
• The Beautyrest line by Simmons

Posted by Susan W from El Cerrito, CA on March 7, 2011

I moved recently and I had to ring along a bed with a frame that collapses and a mattress that sags. This is the third bed I've had from Mancini's and all three sagged after a very short time. I have to say that the first two were exchanged pretty ... →

“High and dry in Lexington, NC”

• Purchased from Sleep Therapy Mattress Center (Lexington, NC)
• The Cool Therapy 4000 LXVS Ultra model from the Park Place Sleep Therapy line by Park Place

Posted by Donna B from Lexington, NC on April 26, 2011

The sales person was helpful. He was able to provide ample info about mattress. I contacted him with a couple of months to discuss my dissatisfaction with my matress. He listened patiently and thought he might actually be interested in my concerns. He stated he would have a sales rep. ... →

“Read the reviews before you buy a mattress”

• Purchased from Sleep Shoppe (Simi Valley, CA)
• The Buchanan Latex Summit Top Plush model from the Simmons Beautyrest Exceptionale line by Simmons

Posted by Rosemary L from Simi Valley, CA on April 26, 2011

We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but ... →

“Very disappointing ”

• Purchased from World of Sleep Mattress Outlet (Dallas, TX)
• The Beautyrest line by Simmons

Posted by Nancy O from Dallas, TX on October 11, 2012

If you are in search of a new king size mattress this is NOT the place to go. I spend over $800 thinking I would be sleeping in a comfortable king size mattress that would at least last me 6 yrs instead it lasted me 6 months. Every morning my ... →

“Creak Creak Creak”

• Purchased from Martin's Furniture (Wadesboro, NC)
• The Carolina Mattress Guild brand

Posted by Susan C from Wadesboro, NC on June 10, 2011

On our 3rd boxsprings for a set of mattresses that we bought less than a year ago and it is now creaking! This is the 2nd set in our home doing the same thing. Now playing the waiting game again for them to come look at it. Do not buy ... →

“Poor Quality”

• Purchased from Ashley Furniture (Huntsville, AL)
• The Westbend model from the Sealy Posturepedic line by Sealy

Posted by Kyle M from Madison, AL on June 30, 2011

I purchased almost $7k of furniture when we moved to the area. After a few months of use, springs and cushions sag and become very low to the ground. The mattress I purchased was a sealy for an higher price thinking it was better quality. After a few months, it ... →

“Poor designed bedding”

• Purchased from Ashley Furniture (Plattsburgh, NY)
• The Sealy SpringFree line by Sealy

Posted by Sonny Jones from Tupper Lake, NY on September 26, 2010

The ashley store first off offers good looking products on the outside. It is what is on the inside that matters most. The brand ashley uses chip board framed upholstery and low quailty veneers in all of the products. Also the bedding is designed by Ashley Furniture Industries because the ... →

“Don't buy "box springs"”

• Purchased from Ortho Mattress (Woodland Hills, CA)
• The Ortho brand

Posted by Linda S from Woodland Hills, CA on September 2, 2011

If you have a 3/4 antique bed and need a new mattress (as I did), you have very few options, because it must be custom made to your specifications. This translates into "non-refundable" -- which would be ok IF the actual delivered items ARE the size you specify. Mine weren't. ... →

“Would not purchase there again!”

• Purchased from Galleria Furniture (Oklahoma City, OK)

Posted by Denise C from Vici, OK on September 8, 2011

Purchased a new bed set. Brought it home opened the boxed to put it together. One of the pieces to the footboard had tiny holes all over it and seemed to cover in saw dust. After looking closer we realized it was wood worms eating away. We did take that ... →

“Not happy with my purchase”

• Purchased from Jonathan Stevens Mattress
• The Jonathan Stevens brand

Posted by Judy R from Holland, MI on September 23, 2011

My shopping experience was very nice. Probably a large part of my selecting this mattress was because I liked the salesman, he was easy to talk to and did not pressure me in any way,and that is what I like. I had looked at many different brands and was becoming ... →

“Not a star at all!”

• Purchased from Star Furniture (Bakersfield, CA)

Posted by Dorothy L from Bakersfield, CA on October 5, 2011

Bought a dining room set for $4000.00, when it was delivered I noticed the hutch had bubbles all throughout the middle glass pane. I got out my invoice and also noticed they charged me a delivery fee of 160.00. So when I called them I figured they would meet me ... →

“Stand behind the products you sell”

• Purchased from Sleep Outfitters

Posted by Left Low L from Bellbrook, OH on February 27, 2010

About Mattress Warehouse and Sleep Outfitters, the founder’s (Kim Knopf) and the company’s motto is name brand bedding at the lowest price and great customer service. They also offer a comfort guarantee. However, they don’t stand behind the quality of the products they sell. We purchased a Stearn’s & Foster ... →

“Poor quality!!”

• Purchased from Sleepy's (Arlington, VA)
• The Beautyrest line by Simmons

Posted by Tim m from Arlington, VA on September 18, 2010

I thought i could trust a name brand like Simmons Beautyrest. It felt great in the store so we spent over $1000. For the first few months it was great at home. But then it lost all support...it doesn't support weight at all! (And my wife and I are thin.) ... →

“My Back Is Killing Me”

• Purchased from Mattress World (Ann Arbor, MI)
• The Cloud Supreme model from the Tempur-Pedic TEMPUR-Cloud Collection line by Tempur-Pedic

Posted by Merrill F from Milan, MI on March 3, 2011

Our $2,200 Tempurpedic mattress is a nightly torture device. It feels like we are sleeping on pavement. The store won't do anything about it. The Tempurpedic people likewise. They have both suggested removing all the covers and sheets, or warming the bed to 70 degrees. None of those things helped. ... →

“Will Never Deal with Mattress Giant or refer.”

• Purchased from Mattress Giant (Port Richey, FL)
• The Kingsdown Plush Sense line by Kingsdown

Posted by George G from Port Richey, FL on May 10, 2011

Thinking about buying a mattress? Do Not buy from Mattress Giant!!!! We purchased our last mattress (we thought) and spend over $3000.00 dollars and it is the worst. I have to sleep in the spare bedroom on a 250.00 queen set that is much more confortable. I have had 3 ... →

“Terrible Mattress”

• Purchased from Ortho Mattress (Burbank, CA)
• The Ortho brand

Posted by Jerry D from Burbank, CA on January 19, 2012

I would give less than one star if I could. Mattress was terrible. After 2 weeks it was sinking in. Causing back pains. After 6 months it had a 3" deep hole where I slept. AWFUL - Luis & the staff don't care. Comfort guarantee is bogus - a scratch ... →

“DON'T BUY HERE IF YOU WANT GOOD REST!”

• Purchased from Sleep Outfitters (Louisville, KY)
• The Beautyrest line by Simmons

Posted by Jen G from Louisville, KY on February 25, 2012

This is what I submitted to the company and NEVER recieved a response from: I just wanted someone to know of my experience with your company. On Thanksgiving weekend 2010, my husband and I went into our local store to purchase a mattress that we saw in an ad. We ... →

“Bad Business”

• Purchased from Fifth Avenue Furniture (Brainerd, MN)

Posted by Wendy B from Brainerd, MN on March 27, 2012

Go some place else. The owner is a bad business owner. He does not honor warranties even when you have the receipt!!! He would not even listen to me. He basicaaly told me to get out of his store. I would never go back!! The mattress set purchased after a ... →

“no warning”

• Purchased from Brielle Furniture (Sea Girt, NJ)
• The Shifman brand

Posted by Bill I from New York, NY on December 9, 2009

very nice store employees, bed testing, etc. →

“Terrible Service!”

• Purchased from Ashley Furniture (Las Cruces, NM)
• The Stearns & Foster brand

Posted by Sal P from Las Cruses, NM on May 17, 2010

My wife and I purchased a sofa, loveseat, reclining chair, desk and chair and a set of king size foster & stearns mattresses. Total we spent over $5,000. The mattresses are a piece of crap, they immediately started to sag and developed bumps in the middle, and for $2,500, I ... →

“Very bad store”

• Purchased from Furniture Depot (Chula Vista, CA)

Posted by Rene M from Chula Vista, CA on May 22, 2010

This store sold me nothing but defective furniture , once they got your money they dont even return your calls once the furniture fails. they dont warranty the stuff they sell. I regret every single purchase i made there and their bbb record is full of complaints , i should ... →

“SLEEPYS VERY Unhappy Consumer”

• Purchased from Sleepy's (Easton, MA)

Posted by Marcia M from North Easton, MA on May 18, 2010

I bought a mattress set from Sleepys and it is not up to standards. I have slept on it for 60 days and it is sagging 1 inch and I have to wait another 60 days before another inspection can be done and hopefulty they will do something. VERY UNHAPPY ... →

“Defective Mattresses”

• Purchased from Bob's Discount Furniture (Orange, CT)

Posted by Rick S from Westport, CT on September 7, 2010

Bob's will not refund your money for what they deem as a defective mattress. Bob's continue to sell these defective mattresses and they are willign to replace it but even the defective mattress replacement needs replacement. Even the sales and service reps say not to buy a mattress from Bob's ... →

“Bad, Bad, Bad”

• Purchased from American Freight
• The Stewart & Hamilton brand

Posted by Rhonda M from Oviedo, FL on January 6, 2011

They lie to you with a straight face. They sell inferior products and they don't help when there is a problem. Once its in your home, they are out of the picture. I wouldn't advise anyone to buy anything there unless they are willing to live with bad furniture and ... →

“Bed time nightmare”

• Purchased from Mattress World (Colorado Springs, CO)
• The Simmons brand

Posted by Dave K from Colorado Springs, CO on January 5, 2011

Very hard to deal with, you have to get pictures, turn bed over, pictures, 5 page form, verifi springs support, pictures, tag must be intact , pictures, then they won't call you back. Simmons is hands off they say to call Mattress World - basically no help. They definatly want ... →

“Warning”

• Purchased from Sleepy's (Wayne, NJ)

Posted by dern w from Oakland, NJ on July 9, 2012

Customer service is like getting water from a stone. My mattress calapsed in less than six (6) month and they would not warrantee it. After weeks of arguing I secured a full refund. It's been three weeks since they took the mattress back and I have not received my money ... →

“Customer Service Class needed ”

• Purchased from Mattress World (Lake Orion, MI)

Posted by Joe K from Oxford, MI on January 25, 2011

I purchased a bed in May, and after the 5th month the bed started to sag in the middle, so much so I started to have lower back pain to the point that I had to reach out to a Chiropractor, and when two people laid down on the bed ... →

“Wil never buy from them again”

• Purchased from Sit n Sleep (Norco, CA)
• The Sleep to Live line by Kingsdown

Posted by Chris M from Riverside, CA on March 9, 2012

We purchased a Kingsdown Sleep to live 800 from this outfit. We had had a great prior experiance with a Kingsdown mattress we had purchased in New York, so we decided to purchase a Kigsdown product again. We used their computerized bed to determine our individual sleep firmness, layed on ... →

“Rip Off”

• Purchased from Mattress Firm

Posted by laura j from Colorado Springs, CO on September 6, 2012

Be careful when shopping for a mattress MATTRESS FIRM sold us a mattress for 600.00 that fell apart at the seams when we tried to move it they refuse to refund our money as they say it was in good condition when it left the store. When I asked about ... →

“Very deceptive store warranty experience”

• Purchased from Mattress Firm (West Chester, OH)

Posted by Jimmy J from West Chester, OH on April 1, 2012

I went shopping at this store because I needed a mattress in a hurry and they are local. The first mattress I bought hurt my back so bad that I returned it within 3 days. The second mattress I bought began giving me back problems after 3 months. The whole ... →

“Manager was arrogant, rude and dismissive!”

• Purchased from Mattress Firm (Royal Palm Beach, FL)

Posted by Michelle P from West Palm Beach, FL on May 27, 2010

Recently, I sent to visit MattressFIRM in Royal Palm Beach, FL 33411 and I must have spent about 1 hour in there looking at mattresses. The manager at first seemed to care, but when it came to wanting the know prices; he absolutely refused to give us a price until ... →

“TERRIBLE CUSTOMER SERVICE”

• Purchased from Pease Furniture (Knoxville, TN)

Posted by Cynthia F from Lenoir City, TN on November 26, 2012

My SENIOR DISABLED parents purchased 2 Catnapper chairs from Pease Furniture. They are guarenteed for lifetime. Spent 599 a piece for each chair. The repair man has been out once already...replaced foam in chair arm. It colapsed the moment Dad sat down in it. I have called, they re ordered ... →

“My wife calls them Stinky's”

• Purchased from Sleepy's (Branford, CT)
• The Nature's Rest line by Spring Air

Posted by Jack A from Guilford, CT on July 2, 2011

Purchased the Nature's Rest from Sleepy's for ~2K. It had a high rating for being hypoallergenic. My wife and I noticed saging within the first 2 months (my wife and I's combined weight is 325 lbs.). By around the 3 month mark, it had 2+ inch depressions. Replaced it for ... →

“Save your money and buy somewhere else”

• Purchased from Just Mattresses (Baton Rouge, LA)
• The Corsicana brand

Posted by Thomas D from Baton Rouge, LA on December 19, 2012

Just recently bought a new CORSICANA BARON PILLOWTOP. I thought i was getting a good deal. Come to find out i got a mattress with a burn hole in it. I talked to Darren the guy in the store and the corporate offices to try and resolve this problem but ... →

“Bait & Switch”

• Purchased from Cardi's Furniture

Posted by Area R from Wellesley Hills, MA on January 8, 2013

I have purchased two mattress sets from Cardi's Furniture Store in Hyannis MA and tthe first one was defective, Serta Plush Queen Set where the mattress failed within 8 months. They took back the mattress & box spring but would not credit me for the box spring. They told me ...

“Disgusted”

• Purchased from Wichita Furniture (Lawton, OK)

Posted by Kamme R from Fort Huachuca, AZ on January 14, 2013

I am absolutely disgusted by a local business here in Lawton, OK. stay away from Wichita Furniture. I just received my order from them and is some of the worst quality furniture I have ever seen. I am stuck with the furniture now and have had the worst customer experience ... →

“No Support from Sleepys”

• Purchased from Sleepy's
• The Radiant Firm model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by lara n from New York, NY on February 26, 2013

Next time I'm calling 1800Mattress for a new bed. Sleepy's was very helpful and wonderful in selling me a bed but now they are discourtesies, unhelpful and unresponsive in resolving a problem with my new mattress. After one month the mattress has begun to visibly sink in the area I ... →

“Worse matress ever!!”

• Purchased from Why Pay More (Griffin, GA)
• The Golden Mattress Company brand

Posted by clifton b from Locust Grove, GA on June 21, 2012

I did my research and found a good deal at this store but i was fooled! I have been in contact with the retailer and the manufacturer but still NO reolutionas of yet. I am still sleeping on the poor in quality and suppot bed for now until further notice. →