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Product Information - At a Glance

Q&A Product Information

Mattress Reviews

Praise for Product Information

“You won't find better service anywhere!”

• The Sleep EZ brand
• Purchased from Sleep EZ

Posted by donalyn s from Eureka, CA on January 29, 2011

I have had my latex mattress from Sleep Ez for over two years now. When I was selecting my mattress, their rep (one of the owners)spent a very long time on the phone with me helping me make the best choice for my needs. He promised I could return any ... →

“I'm Satisfied”

• The SleepLogic ChiroSense line by SleepLogic

Posted by Andrea T from Dover, OH on July 23, 2011

I spent a lot of time searching for a new mattress online, in stores and on the phone. I found Sleep Logic on the internet and later that weekend my husband and I went to the Canton location. The service was great. They welcomed us into the store and really ... →

“Insane”

• The Saatva brand

Posted by chris w from Haddonfield, NJ on May 11, 2012

I don't even know where to start. I have just had the best week of sleep in years. Our new Luxury Firm King is awesome. We were in the market for a new mattress and after seeing the Saatva ad in the New York Times on a Sunday morning we ... →

“The BEST Luxury Mattress At Any Price”

• The Luxury Firm model by Saatva

Posted by Peter S from Bridgeport, CT on October 7, 2012

I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating campaigns to promote certain ... →

Complaints for Product Information

“Cannon”

• The Cannon Sleep brand
• Purchased from Mancini Sleepworld (Mountain View, CA)

Posted by Trey P from Los Altos, CA on December 13, 2009

Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old. →

“The sink hole bed ”

• The Sleep Adjustment Bed model by iSleep

Posted by KRISTI T from Waterloo, WI on September 18, 2011

I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help ... →

“Misrepresented”

• The Dr Breus Bed line by International Bedding
• Purchased from Sleepy's

Posted by Heather N from Philadelphia, PA on November 29, 2010

I purchased a Dr. Breus Signature bed from Sleepy's. I was assured by sales people including the district manager that the bed is made of all natural materials including only natural latex (primary ingredient) and soy. The documenation/sales materials in the store states the same. I am allergic to polyurethane ... →

“Misrepresentation and after 6 months uncomfortable!”

• The Dr Breus Bed line by International Bedding
• Purchased from Sleepy's (New York, NY)

Posted by Eric M from Long Island City, NY on July 2, 2011

This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's ... →

“Guarntee same as warranty”

• The Sealy brand
• Purchased from Better Bedding (Ansonia, CT)

Posted by Russell S from Oxford, CT on September 5, 2012

Sealy's raves best support, but after mattress is used (only 4 years old) at a cost of $ 2800.00 for the set. They didn't want to hear about being uncomfortable in their product, that it will only get softer in time. Great to hear Claims their warranty is the same ... →

“Mattress size is not correct!”

• The Serta iSeries line by Serta

Posted by Christie S from Ladera Ranch, CA on November 23, 2012

I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told ... →

“The Amazing Boat-Shaped Mattress”

• The Vivon brand

Posted by Jean T from Orlando, FL on January 30, 2013

Vivon is a nightmare!!!! I I just purchased two Vivon mattresses for a vacation rental unit. When the order arrived, the box springs looked normal, but the mattresses were decompressed and rolled up into a bag. The delivery guy said they are all shipped that way and the mattresses would ... →

“Comfortable, but with concerns”

• The Pure LatexBliss brand

Posted by David F from Midlothian, VA on February 26, 2013

We bought 3 Pure Latex Bliss mattresses and a topper and some Pure Latex Bliss latex pillows. They all feel very comfortable to me and I was initially very happy except for the off-gassing. We bought an XL twin Nature, an XL twin 3" topper, a Queen Pamper and a ... →

Store Reviews

Praise for Product Information

“Made in the USA”

• The Tempflow brand

Posted by Adeline A from Bronx, NY on December 8, 2012

Two years ago, very new to knowing about temperpedic-type mattresses, they were very informative, and spent the time discussing, the different mattress types and also very sensitive to my budget. Since I had such a great experience with them the first time, and loved the mattress, when it came time ... →

“Joplimo Mattress - My Great Shopping Experience!”

• Purchased from Joplimo Mattress (Joplin, MO)

Posted by U T from Springfield, MO on January 5, 2013

On Nov.11.2012 my wife and I were on our 4th store that day shopping for mattresses. What we found out is, there is a lot of mattresses out there for sale and salespeople that don't know the product nor do they know what they are talking about. We stopped in ...

“New Store Grand Opening”

• Purchased from Sleep One Mattress Superstore
• The Dr Breus Bed line by International Bedding

Posted by Mark G from Kansas City, MO on July 12, 2011

I would buy a bed from SleepOne again. The staff provided us with excellent customer service and answered all of questions to our satisfaction. We were looking for new mattress a I did a ton of research on line and they had just what the Sleep Doctor ordered. The staff ... →

“nice store”

• Purchased from City Mattress (Naples, FL)
• The Simmons BackCare line by Simmons

Posted by David M from Deerfield, IL on February 9, 2010

The store has a better than average ambiance, the staff seems very well informed, not as likely to negotiate significantly than other stores. They consider themselves a high end store. →

“Good Discount Found at Mattress Discounters ”

• Purchased from Mattress Discounters (Washington, DC)
• The Serta Perfect Sleeper line by Serta

Posted by Peter H from Chevy Chase, MD on March 16, 2010

The store is conveniently located in the heart of Dupont Circle, close to downtown Washington, DC. The staff were knowledgeable, genuinely interested in my needs, and they were willing to negotiate on price. →

“High and dry in Lexington, NC”

• Purchased from Sleep Therapy Mattress Center (Lexington, NC)
• The Cool Therapy 4000 LXVS Ultra model from the Park Place Sleep Therapy line by Park Place

Posted by Donna B from Lexington, NC on April 26, 2011

The sales person was helpful. He was able to provide ample info about mattress. I contacted him with a couple of months to discuss my dissatisfaction with my matress. He listened patiently and thought he might actually be interested in my concerns. He stated he would have a sales rep. ... →

“Superb Company and Beautiful Bed!! A++++”

• Purchased from Sleep EZ

Posted by Gracie M from Santee, CA on July 21, 2010

I did my research and it really paid off. This company advertises factory direct prices---with good reason. Great help from their staff in helping us decide on the type of feel we wanted on our latex mattress. Our mattress is so comfortable we can't believe we spent so many years ... →

“Best Prices Around”

• Purchased from Beds To Go (Maryville, TN)
• The Restonic HealthRest Memory Foam line by Restonic

Posted by James C from Maryville, TN on January 8, 2011

What a wonderful experience! Lots of knowledge with each and every product available on the market today. I have shopped the Knoxville and Maryville market and have found these guys to be the best. Best Prices Best Service Great People! I will continue to do business with these guys as ... →

“Home of the Steel Span Suspension Bed”

• Purchased from Pieroway's (West Springfield, MA)

Posted by elmer J from Chicopee, MA on December 18, 2010

Pieroways is the only place that carries the iron girder, steel frame, truss bed for "US HEAVIER FOLKS", just like on the T.V. Ad. My wife and I, being over 1000 lbs combined, had many bad experiences with bed collapses. Once we even collapsed the bed in the showroom of ... →

“Excellent Sales Experience”

• Purchased from Mattress Source (Columbia, SC)
• The Stearns & Foster brand

Posted by John S from Irmo, SC on December 15, 2010

In today's world that is quick to bad mouth a company, I felt the need to express the wonderful experience that we received from Mattress Source. My wife and I visited the store on Harbison Blvd. and dealt with the manager, Ryan. The selection to choose from was more than ... →

“Superb Service”

• Purchased from Watertown Mattress (Watertown, MA)
• The Gold Bond Premier line by Gold Bond

Posted by Daniel Y from Watertown, MA on November 17, 2010

Very attentive staff who found me a great mattress at a great price. They walked me through all the pros and cons of each mattress and used my feedback to find the perfect mattress for me. I was blown away by the service and would recommended their store to all ... →

“Very informative and customer friendly”

• Purchased from Mattress Overstock (Lombard, IL)
• The Sealy brand

Posted by Asai D from Lombard, IL on October 26, 2010

Overstock Mattress gave us a good deal on a Queen mattress that we recently purchased. Joe at the store was very patient and informative. He gave us a good deal on the mattress too. He explained about the mattresses they have and also gave us enough time among ourselves to ... →

“Lies to Sell?”

• Purchased from Bedding Plus (Gulfport, MS)
• The Dr Breus Bed line by International Bedding

Posted by Alice F from Biloxi, MS on March 21, 2012

WE had a great interaction in the store. We purchased the bed but was not told about the warranty for stains until the sale was printed and explained. Then we purchased the $150 mattress cover. The problem came with the IBC manufacturer's claims regarding how cool the Dr. Breus's Signature ... →

“Finally sleep relief!!!!”

• Purchased from Mattresses Plus More (Durant, OK)

Posted by Twyla C from Coalgate, OK on June 12, 2012

Having fibromyalgia, CFS, and 2 crushed vertebrae, restful sleep is hard to find. I have needed a good mattress for several months, but unable to locate a place that sold quality mattresses with a staff that could answer questions about the type of mattress I may need. Walked into Mattresses ... →

“Awesome Experience!”

• Purchased from Factory Mattress
• The Cloud Supreme model from the Tempur-Pedic TEMPUR-Cloud Collection line by Tempur-Pedic

Posted by Lianne E from Matthews, NC on December 24, 2010

I went in Factory Mattress in Pineveille as my friend just bought a Tempurpedic bed there. She was very pleased, so I went there, too. My salesperson, Johnny was sooooo nice. I was not very educated on Tempurpedic beds, but I learned alot. I now have my bed and pillows ... →

Complaints for Product Information

“Bad service given at this store.”

• Purchased from Mattress Pro Discounters (Kemah, TX)

Posted by Dianne R from La Porte, TX on December 14, 2012

The sample bed massage unit was very loud. I was told "this one has a problem but yours will be very quiet" so I bought the bed. It is just as noisy as the model. I called and complained to the salesman Steve, and he agreed to deliver the upgraded ... →

“Sellin g to make a paycheck”

• Purchased from Mor Furniture for Less (Albuquerque, NM)
• The Serta iComfort line by Serta

Posted by Melissa C from Albuquerque, NM on March 20, 2012

The sells person pushed a bed on us that he gave us incorrect infomation about and when we called back with issuses with the product the big box store said it was our fault we bought it, they where nice when we where buying but provided NO service to correct ... →

“Mislead by City Mattress”

• Purchased from City Mattress (Niagara Falls, NY)
• The PranaSleep brand

Posted by Karl S on January 4, 2013

We have bought all of our mattreses at City mattress. In the past we have been happy. But this time the salesman talked us into spending over 3,000 on the PranSleep mattress. He was very impressive with his knowledge of foam products, but failed to tell us that there would ... →

“Third Time is a Charm”

• Purchased from Relax the Back (San Francisco, CA)
• The Rhapsody model from the Tempur-Pedic TEMPUR-HD Collection line by Tempur-Pedic

Posted by Jeff M from San Francisco, CA on December 30, 2009

We tried three different beds from this store: The Solution Bed, Grand Bed, and Rhapsody Bed. The employees and owners were helpful with the exchanges, but I wish we were given more information up front. Relax the Back suggests that they Tempurpedic experts. →

“Customer Service Nightmare”

• Purchased from New Deal Furniture (El Paso, TX)

Posted by Ms C from El Paso, TX on April 4, 2011

WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call ... →

“Horrible experience”

• Purchased from Restwell Mattress (Lakeville, MN)
• The Stearns & Foster Hotel line by Stearns & Foster

Posted by Tammy P from Saint Paul, MN on February 4, 2011

The website is horrible. Gives you no specific information out the beds. It seems they want to FORCE you to go into a store to get any information. Then the salesman gives you the 'hard' sell to buy a bed today. Worse than a used car salesman, in my opinion. ... →

“Half Soft - Half Firm”

• Purchased from Rooms To Go (Clearwater, FL)
• The Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by joyce a from Largo, FL on July 31, 2010

Filed complaint. They sent out a Tech. He didn't do anything but pick up mattress to check bed rails (bed I bought from them). I had him sit on both sides to feel the difference. He did not do any measuring. When I received their report - he LIED about ... →

“Sales person was very unhelpful.”

• Purchased from Mattress Source (Columbia, SC)

Posted by Julina H from Saint Matthews, SC on August 26, 2010

I stopped by this store after a doctor's appointment in Irmo. I am not interested in buying a mattress until the beginning of the year. I am interested in the Tempur-Pedic. I told the saleman this and because I was not interested in purchasing that day he didn't want to ... →

“Buyer Beware”

• Purchased from Ashley Furniture (Spartanburg, SC)
• The Stearns & Foster brand

Posted by Susan H from Spartanburg, SC on November 28, 2010

I have contacted the retailer and the franchise..no help from anyone. The local store did send someone out to check on the sag problem on both sides of the bed. The technician was very polite and courteous. The sage after 21 days was only 1" and neither the store or ... →

“Deceptive”

• Purchased from Nothing But Beds
• The Park Place American Comfort line by Park Place

Posted by Bob H from Blairsville, GA on November 16, 2012

The false info given us in the store about the bed we purchased. was told it would retain it's firmness due to the number of extra coils. The way they pretend to handle problems. →

“Deceiving ”

• Purchased from Nothing But Beds
• The Park Place brand

Posted by Bob H from Blairsville, GA on November 16, 2012

I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed ... →