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Appearance

Appearance - At a Glance

The appearance of a mattress refers simply to the way it looks.  Since most of the features of a mattress are hidden from view, some mattress shoppers feel that the appearance of a mattress is a material factor (no pun intended) when making their purchase decision.  And yet, perhaps somewhat ironically, a common observation amongst consumers is that all mattresses look the same! (Curious why this is?  Read this explanation of why mattresses tend to look so similar.)

That being said, we discourage mattress shoppers from letting appearance be a factor in their decision.  The reason is that as soon as your new mattress is in your home, you will immediately cover it with a fitted sheet, and perhaps even a mattress protector.  So, unless you are purchasing a box spring with your mattress that will remain visible after the bed is made, the appearance of your mattress set will never be exposed long enough to either please or perturb you.  Long after you have completely forgotten what your mattress looks like, it will be the comfort, support and durability of your mattress that you will remember on a daily basis.  As such, you are far better off letting those be the factors that guide your decision!

Q&A Appearance

See questions from other mattress shoppers

Mattress Reviews

Praise for Appearance

    “I swear I don't work for Temper-pedic”

    Posted by Gerard S from Portland, OR on December 9, 2009
    The best mattress I have ever owned and when it's time, I will buy another one. Even after 5 years, my wife and I are still in love with the bed. It feels and looks like new and we often talk about what a great purchase it was, especially when ...

    “King Koil Natural Response Diva Mattress - Horrible”

    Posted by finkel e from Ridgewood, NJ on May 19, 2010
    I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink ...

    “Doesn't hold up well.”

    Posted by Jeff G from Annapolis, MD on October 11, 2010
    The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also ...

    “Wonderful and excellent value”

    Posted by Karen H from Coopersburg, PA on December 8, 2011
    This bed is comfortable, plush, with firm base to keep spine straight while side sleeping. Organic bed with metal coils and soy based foam at surrounding edge. No movement transfer. Excellent construction. Beautiful fabric. Quality bed at good price = value. Very very happy with it. Showing bed to visitors!

    “Unfortunately, this did not work.”

    Posted by David R from Los Angeles, CA on April 17, 2012
    Can a mattress be both too soft and too firm at the same time? It appears so. From the very day that my PLB mattress arrived, things did not seem "right." When laying on either the left or right side of the bed, I had the sensation of being on ...

    “WORST MATTRESS E V E R”

    Posted by wendy p from Tavares, FL on November 24, 2011
    Take $2500, buy lottery tickets--better way to spend your money. I weigh 135 husband weighs 220. Both sides of bed sags. Warranty is useless, the bed must show 2" if sag without a person on it..Our bed is atleast 8" with a person on it--- but that doesn't count. Simmons ...

    “a nightmare”

    Posted by Felicia S from Johns Island, SC on February 22, 2013
    All I want is a new mattress with a new box spring because changing the mattress require the same factory box springs to that mattress, because all mattress don't work with different box springs.

    “$2000 in the garbage in less than 1 year”

    Posted by Brian S from Plainfield, IL on January 29, 2011
    Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that ...

    “BIG SINKER!!”

    Posted by Betty H from Robertsdale, AL on September 3, 2011
    I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 ...

    “Serta sucks!!”

    Posted by Jerry R from Corydon, IN on February 16, 2010
    Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.

    “The WORSE mattress ever! Solena ”

    Posted by Scott C from Elgin, OK on February 3, 2012
    Started out buying this mattress as part of the bedroom suite my wife and I purchased nearly 2 years ago from a local furniture store. The furniture is great however the mattress is less to be desired. As with most mattresses in the showroom, we laid on it and it ...

    “FANTASIC MATTRESS”

    Posted by jane s from Hot Springs National Park, AR on May 1, 2011
    I think I bought the best bed I could ever find. The memory foam of my friends sleep hot, but my sleeptronic has a layer to cool. I love my sleeptronic mattress and I love how beautiful it looks...the trick is in turning every 3 months..remember that as a tip ...

    “Stress o Pedic is bad”

    Posted by chellie p from Newbury Park, CA on March 31, 2010
    We purchased the Chateau Cashmere on the third try from the Stress O Pedic company. The first 2 mattresses were horrible and had body impressions on the first 3 days. We couldn't return the mattress for a refund as they let us exchange it twice. The Chateau Cashmere was pretty ...

    “Heaven!”

    Posted by Misty M from Bothell, WA on June 24, 2010
    My husband and I recently got the REM Martinique Mattress and LOVE it! We had a great mattress before, so we thought, but had to upgrade to this one b/c of my husbands allergies. Not only has it helped tremendously with his allergies but its also been great on our ...

    “Firmly good for my back!”

    Posted by Alexandra S from Brookline, MA on September 19, 2010
    I didn't want to spend a fortune on a new bed. The salesman didn't pressure me into a plush mattress. He listened to me.This mattress is well made. It has plenty of pretty stiching and bouncyness, however its firm and good for my back. I love it and am happy ...

    “Don't buy Simmons”

    Posted by George B from Gaithersburg, MD on November 1, 2010
    What a horrible and expensive mistake this was. $3000 on the whole set. Felt great for a few months and then the pain started. At first the bed sagged a little where we lay. A few months later and we noticed the bed sagged terribly. Probably 9 inches or so ...

    “Customer Service Let-down”

    Posted by Michael B from San Antonio, TX on November 23, 2010
    I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the ...

    “Poor memory foam”

    Posted by Ron E from Keller, TX on November 12, 2010
    We purchased an Aireloom mattress July 07, from a store called "The Dump". We are very unsatisfied with this mattress. It has two large indentions on each side, where my wife and I sleep. The memory foam built into this mattress has completely broken down to the point that when ...

    “A cave to fall into!”

    Posted by Brian F from Fort Smith, AR on December 10, 2010
    The mattress began to sag after only one month; the depressions do not come out and they have only gotten worse over time. I only weigh 170 lbs. and my wife weighs much less. :-) This is the worst mattress we've ever owned and we've always bought Sealy; NEVER AGAIN!

    “It Sucks”

    Posted by Rhonda M from Oviedo, FL on January 6, 2011
    Purchased this mattress less then 2 months ago. It totally collasped on the right side. I called the store American Freight and they said I need to take pictures and bring it in to them. Then they will call the mattress people to see what can be done. So in ...

    “Sucker in Sacramento”

    Posted by Sheila S from Fair Oaks, CA on December 28, 2011
    I feel like such a sucker. In the store this mattress absolutely wooed me and the technology, as described by the salesman, made sense to me. This is a $5000 mattress set. I spend this kind of money because I have degenerative disc disease and bulging discs and once I ...

    “back spasms”

    Posted by cathie w from Poulsbo, WA on February 16, 2011
    For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) ...

    “Its to firm ”

    Posted by jats s on February 13, 2013
    I looked for month for a good matress wanted a stern and foster buget would not go that high so I settled wrong choice its hurts to sleep on it my hubby and myself our late 60;s sorry its not for us.going tocall and see waht a promblem it will ...

    “Don't waste $1500.00”

    Posted by Romeo V from Covington, LA on February 21, 2012
    We purchased this mattress from RTG and the salesales staff were helpful and pleasant. She also highly recommend this product and it was all american made. We've never spent this much on a mattress but we thought it was worth it. We noticed right away that it was more firm ...

    “WIsh I kept my old bed!”

    Posted by craig t from Murrysville, PA on October 19, 2010
    I weigh 190lb, and sleep alone....within 6 months I noticed serious sagging in center of bed where the saleperson pitched about alll of the support and the double springs,blah,blah,blah. Well I will tell you it feels like they forgot to install any springs, there is absolutely no spring back whatsoever....I ...

    “Comfy in Cumming”

    Posted by John W from Cumming, GA on September 5, 2011
    It supports every part of our bodies, especially our backs. It is easy to feel completely relaxed when ever we lay down. I never realized how much effort it took to roll over till we had this bed. Now any movement is easy and comfortable. My husband used to toss ...

    “Heaven”

    Posted by Erin E from Elkridge, MD on February 21, 2011
    We shopped for a few days, decided on another brand. Stopped in Mattress Discounters in Columbia and the sales person said we should try this one. I loved it. I still love it. My lower back has no pain when I wake up (it has for years) it has a ...

    “TERRIBLE MATTRESS”

    Posted by TONI P from Fairview, TN on February 18, 2011
    Wasted my hard earned $800.00 and had to endure 2-1/2 years of extremely uncomfortable conditions. The mattess was turned regularly and to no avail just sank deeper and deeper and maintained the sag area with absolutely no recovery. The mattress was beautiful in appearance but certainly lacking in any kind ...

    “ The Dr Breus Bed Wow, We never Slept this Good”

    Posted by S T from Ramsey, NJ on April 24, 2011
    I started searching for a new mattress because of issues I was having getting a good night’s rest. I made many changes to my sleep habits, some of which included suggestions by Dr Breus himself. This made things better but still was not fully reenergized in the mornings. Then went ...

    “Looks A Lot Better Than It Lasts”

    Posted by Lou E from West New York, NJ on April 8, 2012
    Hopefully it won't be $1100 down the drain and Serta or 1-800-Mattress will honor their pro-rated 10 yr. guarantee. this bed is all style, no substance. Like the other reviewers said, sure felt great in the showroom, but absolutely no support after a few months. We wake up with back ...

    “Sleepless in San Diego”

    Posted by Banthony A from San Marcos, CA on September 11, 2011
    We got this mattress two weeks ago from a Jeromes bloopers sale. I have yet to have a good nights sleep on it. Unfortunately, since it was a clearance item there is no way we can return it. I've woken up each morning feeling like I slept on a blanket ...

    “worst matress ever”

    Posted by mark w from Elizabethton, TN on July 2, 2012
    I have had 2 of these one I returned under warranty and the second I am trying to return but the store i bought from is now out of business....wonder why. they buldge, and the tops come apart to fold up and my body has never been in so much ...

    “A Crippling Mattress”

    Posted by Ray M from Southlake, TX on July 23, 2012
    Wife and I have bought two SF mattresses in the past. Each lasted an avg of 12 years. Bought the newest (an Estate series in Luxury Plush for nearly $2.5K) in March of 2010 from The Roomstore (Grapevine, TX), which has since gone out of business. Now (only 28 months ...

    “Steer clear of Englander”

    Posted by Loretta G from Daly City, CA on August 2, 2012
    Absolute garbage -- buy something else. I purchased a Lady Englander Emerald Firm in January of 2012. The fact that this particular mattress is manufactured with recycled materials and organic latex and bamboo appealed to me. The bed never felt like the one in the showroom, so I went back ...

    “The fumes are awful!”

    Posted by Karen P from Baldwinsville, NY on August 17, 2012
    Was very excited to get this mattress. The first thing I noticed when the wrapper came off was the fumes. It's hard go explain but it smelled like chemicals almost like a petroleum and gas. I waited thinking it would go away and it didn't. I called main office and ...

    “Worst Mattress for the most money.”

    Posted by Suzanne T from Columbus, MS on August 18, 2012
    This mattress causes all kinds of pain. After a while you are sleeping in a hole. This caused me to get a frozen shoulder and had to endure months of excruciating therapy. We then had it replaced and now we are experiencing the same thing all over again. This time ...

    “Mattress has lost its consistent density. Causes back ache every night/day”

    Posted by lyndal C from Bear, DE on August 26, 2012
    this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. ...

    “dayzombie61”

    Posted by joseph s from Spokane, WA on September 9, 2012
    my wife and i went to a mattressland over labor day weekend and spent 2 hours trying and deciding on the serta i comfort insight model, it was comfortable in the showroom go figure! any way we end up buying the insight because it was in my range, NOT! I ...

    “Do not purchase!!!”

    Posted by Crystal B from Fort Wayne, IN on September 4, 2012
    We purchased our Spring Air mattress in Jan. 2011, in June I had to call the warranty department of the store to have someone come out to look at the bed. It started sagging where my husband and I sleep. After several phone calls and several weeks of waiting, someone ...

    “Horrible Sag”

    Posted by Mickie N from New Smyrna Beach, FL on September 15, 2012
    Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope ...

    “double hammock”

    Posted by Mrs A from Calgary, AB on March 2, 2013
    I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. ...

    “Love,love, love this bed!!!”

    Posted by Rosanna E from Durham, NC on March 11, 2013
    We've had our bed now for about 5 days now and we have to say we LOVE it :) We were not looking forward to going to a bed store to "try" out beds. I've heard to many "horror" stores about the sales pressure from the salesman, the fancy words ...

    “Avoid Southerland products!”

    Posted by Jane A from Fernley, NV on March 18, 2013
    I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the ...

Complaints for Appearance

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