SHARE THIS

Ashley Furniture

Store Location

650 Hylan Dr
Rochester, NY 14623
  • Phone: (585) 487-4130
  • Status: Open
1 mattress shopper has reviewed the Ashley Furniture in Rochester, NY store location.
Read the review.

Top Brands Ashley Furniture


We are currently showing localized info for Woodbridge, NJ (change this location)

About the Retailer Ashley Furniture

1 person recommends Ashley Furniture for mattress shopping.

Ashley Furniture is a furniture retailer that sells mattresses in addition to other types of home furnishings. ...
→ Visit the Ashley Furniture profile

Other Nearby Stores Ashley Furniture

Latest Review Ashley Furniture

Terrible Customers Service and Misleading Product - I shopped allover and decided to buy my mattress as Ashley, based upon the comfort level of the mattress that I chose in their showroom. The salesman was very friendly ... Read review.
More reviews for Ashley Furniture in Rochester, NY →

Enter Your Location

Enter your zip / postal code to see localized information about the specific products and stores available in your area.

Available Products Ashley Furniture in Rochester, NY

Ashley Furniture in Rochester, NY carries the following products. Select a manufacturer below to view the lines and collections carried by this store:

  • 8.3/10
  • 8.0/10
  • 7.6/10
  • 7.3/10
  • 6.7/10

Popular Collections Carried by Ashley Furniture in Rochester, NY

  • Brand Rating

    8.3 /10
    8.30564282975 ( 27 reviews )

    Tempur-Pedic

    15 GoodBed reviewers recommend Tempur-Pedic mattresses.

    TEMPUR material is engineered to absorb and redistribute body weight (pressure), conforming exactly to every curve and angle of your ... See Tempur-Pedic models »

  • Brand Rating

    8.0 /10
    8.02592487267 ( 13 reviews )

    Aireloom

    4 GoodBed reviewers recommend Aireloom mattresses.

    Aireloom mattress designs conform to your body with their unique constructions, providing proper body balance and support, as well as ... See Aireloom models »

  • Brand Rating

    7.6 /10
    7.61731144687 ( 112 reviews )

    Sealy

    42 GoodBed reviewers recommend Sealy mattresses.

    Sealy produces a broad range of innerspring and specialty mattresses and foundations through the Sealy, Sealy Posturepedic and Optimum brands ... See Sealy models »

  • Brand Rating

    7.3 /10
    7.3294976916 ( 7 reviews )

    Ashley Sleep

    2 GoodBed reviewers recommend Ashley Sleep mattresses.

    See Ashley Sleep models »

  • Brand Rating

    6.7 /10
    6.69952218943 ( 141 reviews )

    Simmons

    36 GoodBed reviewers recommend Simmons mattresses.

    Simmons Bedding Company is the maker of Beautyrest®, Beautyrest Black®, Natural Care®, ComforPedic® and Simmons Kids® mattresses, among others. Simmons ... See Simmons models »

Reviews Ashley Furniture in Rochester, NY

Ashley Furniture is recommended by 0 of our 1 reviewer.

Have you shopped for a mattress at Ashley Furniture? Write a Review!

Review Summary

Based on 1 review

Overall Rating:
Recommended by: 0 of 1 reviewer

  • Service
  • Selection
  • Expertise
  • Value

Most Recent Reviews Ashley Furniture

  • Selection:
  • Prices:
  • Expertise:
  • Service:
Pros:

None

Cons:

Customer Service

I shopped allover and decided to buy my mattress as Ashley, based upon the comfort level of the mattress that I chose in their showroom. The salesman was very friendly and made my family feel at ease with making a large purchase of a king sized, expensive mattress. When the mattress was delivered, we noticed immediately that the mattress was NOT the same as the one that was tested in the showroom. The one that was delivered to me was so much harder, to the point that we could not sleep on the bed. I have been in agony with back pain, worse than I have ever felt in my life. I called customer service several times and was told that I needed to break in the mattress and that it would take time to feel better. I said that was never disclosed to me and that I am 5 months pregnant. I purchased a new mattress because I liked how the one in the showroom felt and the mattress in my bedroom felt nothing like the sample in the showroom. Had I known that I was supposed to break in a mattress for a minimum of several months before it was comfortable I would have kept my old mattress! I was told that I should have known better, that all mattresses need to be broken in and that it was common sense. I was told that I did not buy a comfort guarantee and when I tried to explain that it was not a comfort issue, that it was an issue of not getting the bed that I tried at the store and it was a disclosure issue, I was ignored. They also told me that the mattress in the showroom was likely over a year old and that hundreds to thousands of people had broken in that bed. Why was this never disclosed? I asked this and the woman in customer service told me that if they put those thing into the contract that it would be pages and pages long. I called the salesman back in the store who to my face was so friendly and even on the phone said he would do everything he could to help me. He never called back, although he promised he would. I have been ignored and treated like garbage when I gave my money and trust in a store that could care less about customer service and follow through. I will never shop in this store again and recommend that others take my advice and do the same thing.

About this Store Location Ashley Furniture in Rochester, NY

Status:
Open (edit this)
Retailer:
Ashley Furniture

Ashley Furniture is a furniture retailer that sells mattresses in addition to other types of home furnishings. Headquartered in Arcadia, WI, Ashley Furniture carries a variety of mattress models from which to choose, including mattresses from Aireloom, Ashley Sleep, King Koil (Comfort Solutions), Natura, Pure LatexBliss, Restonic, Simmons, Sealy and Tempur-Pedic. Ashley Furniture has furniture stores in over 50 states spanning a number of different metropolitan areas.
View the Ashley Furniture profile →


Contact

Address:
650 Hylan Dr
Rochester, NY 14623

Additional Information Ashley Furniture in Rochester, NY

Description:

Ashley Furniture is a general furniture store in the Rochester, NY area. As a furniture retailer featuring a broad selection of mattresses, Ashley Furniture carries mattress models from Aireloom, Ashley Sleep, Sealy, Simmons and Tempur-Pedic.

Regions Served:

Rochester, NY

Corrections:

Have an update or correction to our information about Ashley Furniture? If so, please take a moment to suggest an edit.

If this is your business, claim your profile to update this information directly. (What's this?)


×

Do you work for Ashley Furniture in Rochester, NY?

Get started on GoodBed by claiming your business profile. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. If you share these beliefs, join us by claiming your free profile today.

If you represent Ashley Furniture in Rochester, NY (eg, as a store manager), claim this store location's profile. If you represent all of this company's store locations, claim the Ashley Furniture retailer profile.

Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your store(s). Learn more »

Top

Smart Price

  • 1 Submit
    Request
  • 2 Timing &
    Price
  • 3 Other
    Prefs

Your request was submitted!

Please answer a few questions about your preferences. This will help us find you the best deal.

Do you need this bed by a certain date?
, select a date
Are you OK buying online?
Is there a specific price you’re hoping to beat?
, select a price

Great! Your preferences were saved.

The final questions below will help us find you the best deal possible.

What factors are most important to you?
Do you need anything else with this mattress?
Any other comments about your preferences?

1 Confirm Your Bed

What do you want to buy?
(this is the bed you'll get deals on)

Size
Bundle

2 Provide Contact Info

How should we contact you?
(this is how we'll notify you of new deals)

Email
?
Zip / Postal
?
First Name
?

GoodBed saves you time, hassle, and money.

No driving
around town

Request deals from from multiple stores at once...all online.

No unwanted calls or emails

No spam. No sales calls.
You stay anonymous.

No awkward haggling

Lock in your savings with a guaranteed price certificate.