Creating an account is free, takes ~15 seconds, and we'll never share your email.

OR Create an account with your email address »

Already have an account?

Click here to register using one of your favorite online accounts instead.

Creating an account is free, takes ~15 seconds, and we'll never share your email.







By clicking "Register" you are agreeing to
the terms of service and the privacy policy.

I will never purchase another Chattam & Wells product again...

  • Comfort
  • Support
  • Durability
  • Value
Pros:
0
Cons:
Very bad customer service and Chattam did not stand by their product warranty.

Posted by dawna d from Santa Rosa, CA on January 2, 2011

I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not honor the warranty and in fact made it null & void as the rep stated that there was a spot on the mattress! The mattress has no spots or discoloration, however, I could not get any cooperation from Chattam~ Very disappointed and I feel like I wasted 4,288.49 (with sales tax)!

  • Purchased in Mar 2005
  • Size: California King

Add Comment