This is a followup from my email in September. I called the same customer service number as before, explained that the second mattress was as bad as the first, they sent out a rep, who took lots of pictures, etc.. Received a call a few days later saying the Ann River was no longer manufactured and they would be sending me a Brookhaven. It is a Beautyrest Elite. Looks very nice. Will send in a review on this one later. The Ann River was a bad mattress, but the Boston Store in Brookfield Wisconsin stands by its warranty. I am very pleased with their customer service. There has been no problem either time with getting the mattress replaced.
Beth TMilwaukee, WI
Second replacement received
Pros:
User also said: None- Retailer Service
- Warranty Claims
Cons:
User also said: On my third Beautyrest mattressRatings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated















