The Replacement as Bad as the First

The first mattress was purchased in July 2007. It was replaced in June 2009. The second one developed deep impressions within a few months of use. It is now so uncomfortable, I don't want to get into bed. The depressions of our body are clearly visible when the bed is made up. It simply does not recover. I feel I'm sinking into a deep hole. When we were making our decision, we were also looking at a mattress that the cheaper one wouldn't last as long. I am SO SORRY we listened to her. I would have initiated a complaint long before now, except we were out of the country for a total of one year since it was replaced! That's how quickly it has deteriorated to this point. I'm going to try to get some sort of satisfaction from Simmons this week. Will keep this site posted. The date of purchase is when the second mattress came into the house. The actual purchase date is July 3, 2007