Male avatar
Kyle MDana Point, CA

Bad mattress, bad company

After less than 4 years, there is a dip in the middle of the mattress that runs the length of the bed and makes impossible to sleep comfortably. Although the mattress came with a 10 year warranty(no questions asked according to the salesperson), Simmons will not back the warranty due to a small stain which is not even near the defective area. I spent over $1500 for this mattress and now they won't even offer a discount to purchase something new. Not good business in my opinion. I would highly recommend choosing another brand.

Pros:

User also said: Comfortable when first purchased
  • Initial Comfort

Cons:

User also said: Mattress breaks down over short time Company does not back their warranty
  • Center Support
  • Warranty Claims

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

N/A
Not Rated