After two years, the foam layer has broken down and springs are failing. Side walls have bulged out about 2 inches and have 3 inch depressions on both sleeping areas of the queen mattress (this after regular rotation of the mattress with sleepers weighing 150 and 185 pounds). Have pursued warranty claim with exceptionally poor response from warranty department at Simmons. Very comfortable when first delivered but rapid degradation with acute back issues following.
Lee FGaston, OR
Avoid it like the plague
Pros:
User also said: On showroom floor it was a good mattress.- Initial Comfort
Cons:
User also said: After two years, the foam layer has broken down and springs are failing- Long-Term Support
- Surface Integrity
- Warranty Claims
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (1)
We too have a Simmons and find their bed painful to sleep in. We were delivered 2 defective mattresses which Simmons agreed that they were defective and then promptly sent us back to the retailer Mancini's Sleepworld. Mancini's is happy to replace it with another, but will not apply the full amount we spent on the original towards the replacement one, as they are keeping $338.00 which the District Manager said that the money is split between both Mancini's and Simmons. Seems to me that both the manufacturer and the retailer are scamming the consumer.