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George BGaithersburg, MD

Don't buy Simmons

What a horrible and expensive mistake this was. $3000 on the whole set. Felt great for a few months and then the pain started. At first the bed sagged a little where we lay. A few months later and we noticed the bed sagged terribly. Probably 9 inches or so - and this on a firm mattress. Simmons will not cover because when we are not on the mattress the depression is only 1.35". Who cares what the depression is when not in use? Poor design and extremely poor customer care. Do a search and you'll see the same story for all the other "top of the line" Simmons Black label beds. Simmons went into and back out of bankruptcy. No wonder!!!

Pros:

User also said: Feels great for a few months Looks very nice
  • Appearance
  • Initial Comfort

Cons:

User also said: After a few months: Back pain Shoulder pain Dead arms Sagging like a hammock
  • Long-Term Support
  • Pressure Relief
  • Warranty Terms

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

N/A
Not Rated