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Poor quality and pump replacement is crazy

  • Comfort
  • Support
  • Durability
  • Value
Pros:
LIght weight
Cons:
Poor customer service for pump replacement.

Posted by Barry A from Delano, MN on April 25, 2011

I have had the bed for about 8 years or so. The foam dividers are starting to disinegrate and the gray foam is coming apart. One side of the pump went bad I and found out it would cost close to 100 dollars to replace it. I took it apart and found out a small wire had shorted out in a smale replaceable solenoid. They would not send me the part even though they could look it up in their system. I would never buy this type of bed again and would not reccommend it to anyone. It is a big store hype and way over priced for what you get.

  • Purchased in Mar 2004
  • Size: Queen

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