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Jessica BRiverside, CA

STOP!! BUYER BEWARE!!

I am so tramatized by this two month process that is not even over, I can't even tell you how bad John Smith and Mike at Innomax factory are, but INNOMAX is even worse for allowing people like this to work for them. But for now, take my word and NOT NOT BUY INNOMAX. AS A MATTER OF PRINCIPLE, do not buy from a guy who has a Jesus fish on his website and then verbally assults you on the phone. and lies and tells you he will call you right back... well, accidently he pocket called me and for 19 minutes I listened to him flirt with a girl while he was suppose to be getting my tracking numbers. I have it recorded if you don't believe me. INSANE, JOHN SMITH HAS MADE ME INSANE! DO NOT BUY FROM INNOMAX not even a mattress cover, they do not screen their authorized resellers properally and ship orders even when you tell them you don't want the bed anymore (after you waited a month for the bed to show up) .Plus they lie to you and tell you your bed shipped on Tuesday, when the truth is, they tell you on Friday that they were out of stock and the bed just came in from the manufactoring plant. INNOMAX is full of liars. Now 2 months later I have to dispute my credit card to get my money back. To top it off, we bought an innomax air cell from another company and it's junk!! They say it's like the m7 of sleep number, well, it's not. JUNK. Do NOT trust the reviews that say these are quality beds. I think they are fakes.

Pros:

User also said: My story is too tramatic to tell and I am still disputing my credit card.

    Cons:

    User also said: Mike at the factory is a liar and John Smith at www.mattressalternatives.com is a liar.
    • Customer Service
    • Delivery Service

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    N/A
    Not Rated

    Sleep Quality

    N/A
    Not Rated

    Stays "Cool"

    N/A
    Not Rated

    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    N/A
    Not Rated