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Update (2/10/12):
After we spoke with Tommy, we have nothing but good to say about his customer service. He listened to us, went to bat for us, and did more than we expected to correct the problems. Thank you for great customer service, Tommy. We really appreciate your help.
Original Review (1/23/12):
Bed Leaked within months of purchase. We've taken it back only to have them charge us because the valves (which have broken several times and they admitted have KNOWN problems) continue to break. Of course this was never covered by their fake warranty. I say fake because it is worthless.