Goodbed.com

Sales person was a jerk! I loved the mattress we picked out in the store and paid for, however I realized the first night it wasn't the same mattress we chose. When I cld the next day the salesman said too bad so sad. (This is why the delivery people practically ran out the door! ) The memory foam gave hubby and I major back pain and unbelievable night sweats! They have no guarantee like they state! Switched mattress with another....no problems! I will never shop there again...waste of $3000. !

 For those  that think we have to shop in the SOUTHERN  town to get a good deal I urge you to talk to Tyler in Kamloops Sleep Country. You will not be disappointed. He never pressured us to buy anything but what he thought would be best for us.
  Although the year says 2011 it  was actually 2012 come on Sleep Country update your site. Or are you too comfortable in you great beds. 

We purchased 2 memory foam pillows, memory foam mattress, box spring, and mattress protector. Sales person convinced us to buy the pillows, claiming that down pillows were a health concern. She then suggested that we wait to have the pillows delivered with the rest of the items, as the mattress would take ~10 to arrive. So we went along with that. Delivery day arrived, and only one pillow. We had discarded the old pillows that morning, in anticipation of the new ones being delivered (this had been confirmed 3 days prior). Upon calling, we get informed that the one pillow had been back-ordered for weeks, and we could not get a confirmation on an exact arrival date. Customer service at the store and by telephone was borderline ignorant. We were also informed that our sales person was well aware of delivery issues, and had been informed the day before that she needed to call us. Nobody did. So first night with the new mattress, and we're a pillow short. They wouldn't even simply buy one from their competitor next door and deliver it to us in order to make things right. The reality is that the salesperson KNEW that they didn't have the pillow, and made the sale anyway without informing us, just to get the extra commission. And the company seems to support this type of policy, as they will not do what needs to be done to make it right. Thsi is a very dishonest company, and one HAS to wonder what else they are dishonest about. We are advising everyone we know NOT to deal with them.

These people can't get their pricing straight. I got one price from 1 salesperson and about 5-6 different prices from another salesperson (he couldn't even get 1 price straight!) for the exact bed and they try to tell me that they have "no control" over pricing???? Give me a break! Ugh, go to Sears people if you're in the market for a mattress.

Sleep Country Canada has a decent collection and great service, based on our two experiences.