1 person recommends the Pure LatexBliss Nutrition. Read the reviews.
Topper is too soft
In the fall of 2012, I purchased a Nature model from the Pure Latex Bliss mattress line. I noticed right away that the mattress was very firm, unlike the one ...
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The Nutrition model is recommended by 1 of our 2 reviewers.
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Based on 2 reviews
Recommended by: 1 of 2 reviewers
2011 Bought Mattress from Mattress Express. 2013 had sag and found out that mattress Express was taken over by Mattress Firm. Mattress Firm sent a technician out to examine if there was a defect. The technician saw the problem immediately and sent his report to Mattress Firm. Mattress Firm failed to honor the warranty saying the sag was only 1/2" not 1.5". When I protested they could care less. I called the manufacturer-Pure Latex Bliss. Michelle and Maureen were only interested in delivering GREAT customer service to the point that they gave me their personal cell phone numbers while they worked out the logisitics of finding me a new company to deliver a new mattress. They replaced the mattress free of charge through a store called Go to Beds, Beds to Go. You have to understand that I did not originally buy from this store and they honored the warranty and delivered the mattress free of charge and tookk the old one back. Pure Latex Bliss is a great Company!!! Go to Bed, Beds to Go in Dania Beach is a great company. Even though I was not their customer, they still went out of their way and delivered great customer service. When I need new bedding I will go back to Go to Bed, Beds to Go in Dania Beach. If they treated me so well not being their customer, I have to assume the experience will be even better when I am their customer, and they actually make some money off of me. I will never shop with Mattress Firm because they did not do the right thing. Pure Latex took the hit, all Mattress Firm had to do was deliver the product to me. As far as the Mattress goes, the new Mattress feels great. I wake up with no aches/pains. Time will tell if the mattress holds up which I believe that it will. I think the old mattress was just defective which does happen from time to time. As long as a company is willing to honor it's warranty it is no problem. Thank you for being such a great company and making a terrific product.
If you are looking for a very good high end mattress, the Pure Latex Product is the way to go. You get what you pay for. Great quality and a warranty that actually gets honored if you have a problem.
If you are in South Florida, I would call Go to Beds, Beds to Go. Charles took great care of me. 954-589-2348.
I first bought the Pamper for firmness and not long after sleeping on it it felt like it bottomed out and was so hard so the store done a comfort exchange for the Nutrition .At first it felt really supportive and then it began to sink and it was checked by the store where I purchased it and claimed defective. They replaced it and now after a month later the same thing and overhangs 2 inches down the side. Definitely a bad buy.
By Kurt Ling from Pure LatexBliss on December 17, 2012 — Barbara,
Please call your retailer or us. This will likely be covered under your warranty and will be replaced. We apologize for the inconvenience. As for the overhang of the mattress, please let us know what foundation you purchased. This is unusual.
By Kurt Ling from Pure LatexBliss on December 20, 2012 — Barbara,
Mr. Ling is out of the office until after Christmas. He will return your call then. You may want to call your retailer for assistance on both of these issues. If your mattress has a 3/4" or more sag in twenty years of use, you are covered under warranty for full replacement. The warranty is not pro-rated, you will not have to pay anything for a new mattress. Your retailer can come out and do a measurement for a body indentation and then process the paperwork. The same goes with the mattress and box spring, if the mattress size or the foundation size is not correct by spec, they will be replaced.
By Kurt Ling from Pure LatexBliss on December 27, 2012 — Barbara,
After you talk with them, please feel free to call us if you have any questions.
Pure LatexBLISS Customer Care
The Nutrition is an unquilted latex core plush mattress model released in 2009 that is part of the Couture Collection product line manufactured by Pure LatexBliss. The Nutrition is a 11-inch thick no-flip mattress that offers latex foam padding.
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