People who are unhappy with their Sealy Posturepedic mattress sometimes praise
Initial Comfort and Other Features.
People who are unhappy with their Sealy Posturepedic mattress frequently complain about
Surface Integrity, Overall Support, Overall Comfort, Long-Term Support and Flip-Ability.
Surface Integrity Long-Term Support Product Quality
Flip-Ability Warranty Claims
Overall Support Center Support
Overall Comfort Pressure Relief
People who are happy with their Sealy Posturepedic mattress sometimes complain about
Other Features and Durability.
Most helpful positive review
So far, so great!
We haven't had the mattress for long but so far, we love it! Overall, it's a comfortable bed for any sleep position...although, I would say that when I sleep on my back, it's the most heavenly feeling. I used to wake up with an aching back but since ha...
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—Stephanie W from Minneapolis, MN
Most helpful negative review
Extremely poor craftsmanship
Paid $1400 for the set, and within 6 months had to get it replaced due to sagging where we sleep. They (Ashley) came out and measured, and had a 2 to 3 inch sag. They replaced it with same, have had it now for about 6 months, and is showing same signs....
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This mattress was heaven on earth when we purchased it new. Our love affair lasted only about 3 years when we began to notice "wheel ruts" where we slept in our king size bed. We spun the mattress to alleviate the positioning issues but to no avail. Now we are in our 5th going on 6th year of owning this mattress and need frequent chiropractic adjustments for low back and neck pain. Our original investment was under $1200, thankfully the store was closing and allowing deep discounts, although we expected more than 5 or 6 years of service for that cost. I was thinking of trying a latex topper to increase firmness and support but after reading reviews by other long term users it may be throwing "good money after bad"! It WAS a great mattress too bad it didn't last!
This bed was given to my husband & I, as a gift from a church family friend. we needed a new bed sooo bad, but could not afford one. I had surgery just one day before this bed was delivered to our little house. My birthday was the next day!! :-) This was the best birthday that I've had in years. And it's my 50th b- day... GOD has blessed us, with the bed of my dreams. This gift from our friend will never be forgotten. Luv it!! :-)
Bought two of these mattresses from jc penny. The first mattress sunk in After five weeks. Jc penny does not do exchanges So had to purchase a second mattress. Had to return the second Mattress. Again sunk in after three weeks. Jc penny was very difficult To work with. Still waiting for refund on the first mattress. Poor quality And structurally defective. Buyer beware! Also will never buy From jc penny again.
Replaced my Serta mattress after 13 years ONLY because of all this hype about replacing after 8 years. I am so sorry I did because this mattress is terrible and I do believe I am going to have a genuine problem trying to either return it or replace it because of the stingy warranty they give you. My previous Serta had a 20 yr warranty! This mattress "creaks" for starters. the main issue with this mattress is it sort of makes a "mold" of your body after a short time of using it. When I try to move to another location on this mattress it's like climbing a hill, not achieving it and rolling back into the "molded" area. So here I have this king size mattress and I am confined to this one small space which has outlined my body. I am so sorry I purchased this!!
First 2 months were great, loved it, but then the foam started getting way to soft, impressions, hard to turn over, aching back etc, all the issues with too soft mattress, or worn mattress. Felt like the form did not hold up, in the center ( where we don't sleep) feels like new, but each side is breaking down. We are sending it back and getting another type of mattress.
Spoke to another and they experienced the same issues.
I must first confess that I've slept on this mattress only 5 nights thus far. I bought this on sale from Costco based on Costco's excellent reputation for value and quality. This is an excellent quality mattress but is firmer than I was expecting. Could be that I'm basing that opinion on my old worn in mattress and this will feel better over time. If you're looking for a softer mattress the other one at Costco should be considered. I love knowing their return policy will allow me time to sleep on it for as long as needed to see if I'm satisfied.
My king size "Thankful" model hybrid mattress is four months old. It felt wonderful for the first month. My husband and I rotated it each month thereafter after as recommended by the salesman. This is extremely hard to do because this mattress is very heavy. We started to notice a lack of support in the lumbar area. This deteriorated into a sagging that is visibly noticable on top. The vertical center of the mattress, between the 2 sides, is now elevated. It feels like you are turning uphill when you turn towards the center. I can no longer tolerate sleeping on it and have retreated to a guest room. I am having someone from the store evaluate it because the mattress is warranteed for 25 years.
Fort Lauderdale, FL
Nov 4, 2013
We bought the original bed in July 2013. The initial comfort was awesome! I like more plush, my husband enjoys more firm. We were both happy with this bed in the beginning. One side of the bed seemed weird at first in a corner like would crunch in...eventually the whole side ended up like that. Called Rooms to Go and they sent someone out...and they did their little measurement of how much it is sagging and it was way past the threshold so they replaced the mattress. Now that mattress is doing the same thing and it has only been a couple months. So they are coming out again on Friday.
I've never slept on a bed where I couldn't get comfortable. I don't want a soft bed, but I could feel my bones pressing against this bed like I was sleeping on the floor. And this wasn't the firm mattress! Very hard to roll over or turn, the mattress fights you. Got up all achy the next morning.
Do NOT buy this mattress or any Sealy product. It breaks down in the center, NO lumbar support whatsoever. I will now have to pay $50 delivery fee for another no flip one sided piece of....you know. I read reviews of no flip one sided mattresses and didn't believe them because I had previously owned 2 Sealy Posturpedic mattresses. I had them for nearly 40 years. After purchasing my third Sealy, and owning it for 2 years, I am back to square one looking for another mattress. So people, beware! There are companies I found on the internet that still make the double sided mattresses and they can be found. They are MUCH better quality than one sided and we the people in the U. S. are being ripped off by these matress companies. Since this is still under warranty, I will get another, but in the meantime, I will drive to these companies and check out the double sided matresses and buy one. They are better quality made than a one sided mattress. If you can't flip a mattress for even wear and tear just like you rotate tires on a car, they WON'T last.
I bought this mattress a little over a year ago and its like crawling into a coffin. The edges are still holding up but where my husband and I lay down, there are two huge pits. We both work out regularly and each weigh 130 lbs and 190 lbs. DO NOT BUY THIS MATTRESS. We regret ever throwing out the mattress we had for eight years. It was perfectly fine but were told mattresses need to be replaced every 8 years or so. Complete fail......
We haven't had the mattress for long but so far, we love it! Overall, it's a comfortable bed for any sleep position...although, I would say that when I sleep on my back, it's the most heavenly feeling. I used to wake up with an aching back but since having this mattress, that's not the case anymore. The worst part about having this mattress? I used to have no problem getting up in the morning to exercise...but now, all I want to do is stay in bed and enjoy it.
It seems to be well-made, has a great warranty, and I'm predicting many years of great sleep!
I looked for month for a good matress wanted a stern and foster buget would not go that high so I settled wrong choice its hurts to sleep on it my hubby and myself our late 60;s sorry its not for us.going tocall and see waht a promblem it will be to send back
Not good for a side or belly sleeper or back sleeper I wake up each morning for past few years with sore hips/arms saying I need a new mattress. A few years ago, I did put a pillow topper on mattress and it helped a little. But, can still see the sag in middle and now my bed is too high. Bought mattress in 2005 and started sagging in the first couple years. It is almost unbearable now in 2013. Bought for about $500 with a 10 year warranty- whatever that means.
This mattress was my first big grown up purchase, besides my car. It replaced a king koil pillow top type mattress. It was love at first lay. It is firm, so it's very supportive. But at the same time, you sort of just melt into the mattress.
This was supposedly a higher end model, Sealy Posturepedic Signature Greenhurst Luxury Firm Euro PillowTop, and came with a 10 year warranty. But this bed started sinking within just a few months. Now after 2 1/2 years the divots are so deep that my wife and I have to help each other get out of the bed - not kidding. I am 161 lbs and my wife is 128 lbs.
Sealy makes the warranty process incredibly burdensome and they are apparently going to deny any responsibility for their obviously defective mattress because US-Mattress (their authorized reseller) sold me the mattress with a mixmatch foundation (boxspring). Nowhere was it listed that if I purchased this item without the matching foundation that they would not honor their warranty . I think they sold it to me in a mixmatch,set knowing it was a defective model series and not wanting to have to cover warranty replacements.
Something happened to a coil on the right side of the mattress. Now there is a deep dip in that area. Before that happened, it was a very comfortable bed! Now my husband wakes up with backaches every morning and can't sleep there anymore!
I bought the mattress about three years ago and it felt very comfortable for about a year. After that year the comfort has slowly deteriorated. The bed has lost its firmness and has bad indentations. In the last 9 months you can start to feel the springs poking you in the ribs. For $800+ for the mattress I expected it to last much longer. I would not buy this again.
Ours already has dips or cave-ins where we sleep, with a lump in the middle. Also, for the first six months, these were the hottest nights of sleep ever. We literally woke up every morning drenched in sweat. The mattress is not as firm as the one in the store.
We have had this mattress for 2 1/2 years and it's awful. The first 3 months were ok and then it quickly started sinking in where we sleep. Now, after 2 1/2 years we have large cavities or body impressions on each side of the mattress. We have a king. When you get on the very outer edge you roll into the cavity and same with the very center of the mattress. We have flipped it around, but since it's a one sided no flip mattress we cannot flip it over. We are not heavy people either. I am 120 lbs and my husband is 170lbs. This is our 3rd mattress in 3 years. We started out with an expensive air mattress - select comfort. Then we tried a Beautyrest which also caved in after 6 months. We sent that one back and got this Sealy one. We are now trying mattress padding - memory foam and other, but nothing is working as the bed already has the cavities so anything on top is just sinking into them. We will likely try a new one soon. We thought both Beautyrest and Sealy made good mattresses. Maybe they used to. My grandmother swore by her Sealy, but apparently they have changed.
Willow Spring, NC
Nov 11, 2012
My husband and I bought this mattress in early 2012 and I love it every single day and night. I had Open Heart Surgery and my 36 year old body could not have had a better place to rest. Even with my chronic pain and surgery recovery I did find comfort with this mattress. I wish they had this in twin and full size for our children.
My mattress was deemed defective. Instead of the company standing behind their product and doing what needed to be done for customer service and to represent their commitment to not having defective products, it took 5 months to have resolution. The company charges delivery and mattress removals (even for their defective product-- not my preference change). I had to call constantly to follow-up, and each step took the maximum amount of time i.e. 3-5 weeks took last day of 5th week. 4-6 weeks took till the last day of the 6th week. I have never been so dissatisfied as a customer and refuse to support Sealy Brands.
The bed felt great for about one year. Then you could start to see the body impression dips on both sides. Still under warranty, Sealy (from Evan's) said the dips weren't deep enough. Then when the dips got deeper they found a small spot on the cover which invalidates the warranty!? Worthless warranty. Equally worthless and uncomfortable bed. This was the most expensive bed we had ever purchased, $900.00 king. Very disappointing.
After five years, there are two distinct -- and growing -- "hollows" where my wife and I sleep. And we are not giants -- 180 and 140 pounds. Disappointing. Good latex construction is NOT supposed to do this. We are contacting Sealy to complain and see what remedy our 20-year limited warranty provides.
I can't sleep more than 10 min on my side, which forces us on our backs- and we both have apnea. Sleeping on your backs aggrevates apnea! I am VERY SORRY we bought this bed! We are shopping for a new one only 3.5 years after purchase, as I have not had a good nights sleep in 3 years!!!
This mattress causes all kinds of pain. After a while you are sleeping in a hole. This caused me to get a frozen shoulder and had to endure months of excruciating therapy. We then had it replaced and now we are experiencing the same thing all over again. This time I am in therapy for a pinched nerve in my hip. Excruciating pain.
I called the store and it seems the manufacturer has "tightened" up on their warranty..not surprised since they have to replace so many due to them being JUNK.
If I can't get this mattress replaced it will go on a burn pile and I will post the truth about it anywhere they allow reviews. Sealy you should be ashamed of yourself.
I am requesting a representative from the company come to my house and inspect this thing. Hopefully he will take it with him when he leaves.
I bought this mattress hoping to get the maximum support and comfort for my frame. I am 6 feet 2 and about 250. This mattress is poorly designed as my hip bottoms out and causes a bowing of the body. Had to bring it to my moms garage and park it even though I am still paying for it. Sealy considers it a comfort issue which translates to mean you've been had by our poor quality - sorry!
I purchased a Sealy POSTUREPEDIC PROBACK Mattress from the Brick. It felt amazing in the showroom. I can tell because I have a very bad lowerback so the pain was immediately gone in the showroom. When I recieved the mattress and lied down on it, the ache on my back was there as if I was lying on a different mattress. I am not impressed. I should have took the advice of others before purchasing.
Purchased this horrible mattress ,having explained to sales person concerns about neck and back pain ,after 2 months i have neck,lower back and headache pain,the mattress springs feel as though they are digging into your ribs,we also felt that the mattress was not level regardless of the fact that we tried it on three bed stands,complained to the shop owner who dispatched one of his sales team,he agreed that the mattress had sagged,i then recieved a call from sealy informing me that a technician would arrive to do an inspection ,he blamed everything but hthe mattress ,he blamed the bedstand ,the floor ,as he said it was 5mm out ,i half exspected him to blame the atmospheric conditions,Ifound him to be totally on the side of sealy ( ie the company who were paying him and had no interest or regard to the customer )he completed his assesment and left ,to pass on his findings to sealy.Do not deal with this mattress or this company ,if you value your health or your hard earned money.
By the time a year passed, I noticed that I could only spin this $1100 mattress, I didn't get a full two sides to work with. Good thing I sleep alone! Now, at year 2, the spot I sleep in is sinking where my butt is. I am not a large person, size 10, 5'7" tall, and honestly, have no butt to speak of yet I know exactly where it goes when I sleep. I found this website while looking for info on the warranty. Says it's "10 years FULL." So tomorrow I'll call to see just what that means.
I wanted a firm mattress for my back, but this is not a firm mattress. I only ordered over the phone with a salesperson, I did mention I needed a firm mattress. Hard to know how something will be like until you spend a whole night on it. maybe if i am feeling better after this rainy weather, I'll find it more comfortable, But I was surprised at how far down I sink into it.
After about a year, it developed a pit in the middle. The box spring is fine, and no matter what I tried, it just got deeper and deeper. Now I have nothing but back and hip problems. I'd find something better. A definite DO NOT BUY. My parents had a Sealy and it lasted them over a decade. I purchased this one on that recommendation. This one lasted less than 2 full years!
This is the most horrible bed that I have ever owned. At the time of purchase which has been almost 3 years now, the salesperson on the phone claimed that it was the best bed for pregnancy. I slept on it for the first night and for the last 6 months of my pregnancy I slept on the couch it was so bad. If you don't have back problems, this bed will give you back problems. Now my husband has finally felt the effects and we are getting ready to buy a new mattress and not a sealy!
In year three, it really began to break down. I weigh 190 lbs and my wife weighs 110 lbs, but the mattress formed permanent body impressions under both of us and a huge ridge in the center. I'm in my mid 30's and in good physical condition, but I have never woken up with such back pain before in my life!! I've never tossed and turned so much either. When you lay down in this bed, there is hardly any support at all. You might was well be sleeping in a hammock. This bed was worn out in no time! DO NOT BUY THIS BED!!
We purchased this matttress thinking if we spent more money we'd get a better deal. Not true. If anyone tries to sell you this mattress (especially the store Bedding Experts) RUN THE OTHER WAY. Terrible mattress. My husband and I are average size people and when we go to sleep we sink and roll right into the middle. It's an awful bed and I would never buy another Sealy. Plus there warranty is difficult to work with and so is the retailer that sold us the mattress.
My back and knees ach when I get out of bed in the morning. I've had this mattress for about 6-months and it is sagging so badly that is looks like it's about 30 years old. Very, very disappointed. Plus the "underside" looks like it's not finished, and I found out after it was delivered and set up, that you can't flip this mattress which means it will wear horribly, which I'm finding out. I will never buy another Sealy mattress.
After purchasing this mattress set for a higher price, I thought we would be sleeping good for the next 8 years. But No! After 6 months we noticed that we were sinking in to the abyss and no support whatsoever. This mattress is of such poor quality that you can actually see the valleys and the mountain in the middle. Sealy should be ashamed of such poor products.
Love it, love it, love it. Great price, great value. Extremely comfy! We had checked other mattresses at other top retailers including Costco, Original Mattress Factory and Mattress King. This one is by far the best one we found. It was originally $899.00 but we got it on sale. Durable and very well made. Highly recommended.
My husband and I bought this bed nearly 6 months ago and we couldn't be happier with it. We sleep better and our backs have improved... no more waking up with sore low backs! We paid $1300.00 for it new at Linder's Furniture when they were having a sale, (original price was $1700.00,) and they paid the tax, gave us free delivery, set up and removal of our old mattress/boxsprings, so we felt it was a good deal... an investment in our health, really, and so far it's paying off!
Replaced first mattress (Adams Farm firm) on warranty after one year. Company said the foam had separated and there had been some problems with that mattress. Second one (Lakeside Mist firm) is just as lumpy. Even with turning regularly, there is a lump all down the middle between two sleepers. Depressions way too deep for sleepers who are not light-weights but not too heavy either. Never had problems with two previous Sealy mattresses in forty years.
The mattress began to sag after only one month; the depressions do not come out and they have only gotten worse over time. I only weigh 170 lbs. and my wife weighs much less. :-) This is the worst mattress we've ever owned and we've always bought Sealy; NEVER AGAIN!
This has been a great mattress. 7 years old and no problems. Don't have to flip it. Still forms to body and supports us well. No edge sagging. Supports body on top of mattress without a sinking feeling, yet very soft with pillow top plush option. Have heard that some types of mattresses will cause sweating, but we do not have this problem with the Juniper Hill Plush pillow top model
This is a piece of junk. We tried to get the manufacturer to replace it. The guy came out and barked: "How old is this? " It was about three months old, within the warranty. He took some measurements and said he'd get back to us. HAH! Don't buy any of their junk. Their expensive junk. After a while it flattens out and gets less awful, still lumpy. We have ours turned sideways.
I don't have a bad back but when I wake up in the morning I am doubled over and in extreme pain. DONT BUY THIS CRAP. Your better off sleeping on the floor. $1,800. Wasted! In order to fill out this review I am required to give it at least 1 star. This bed doesn't deserve any stars just a DUMPSTER.
Paid $1400 for the set, and within 6 months had to get it replaced due to sagging where we sleep. They (Ashley) came out and measured, and had a 2 to 3 inch sag. They replaced it with same, have had it now for about 6 months, and is showing same signs. After they replace it the second time, I'm going to call Sealy and see what's wrong with their quality. Will definitely go with another brand, this one is absolutely terrible.
We bought this mattress in full-size for my 4 year old son's "big boy" bed. It is the best mattress we have ever bought. It is extremely comfortable. We recently had a guest sleep on it, and he said it is the most comfortable bed on which he has ever slept. Seems to be the perfect balance between firm and cushion-y.
Great, inexpensive mattress for a twin bed. I originally purchased this for a daybed in a sunroom that got mild use. My dog and I both loved sleeping on it and it was very comfortable. Later, this was used for my toddler son. It still seems pretty comfortable after 5 years.
I plan on using this mattress for at least another 10 years, hopefully it should last. The only weird thing about the mattress is that it can only be turned but not flipped over. I thought mattresses could be flipped over as well as turned so long as they don't have a pillowtop. Not a big deal, but just found that odd. I think the manufacturer was trying to save a few $ by not putting a nice cover on all sides of the mattress. Bought mine at Raymour and Flanigan for $149 in 2005.
San Francisco, CA
Feb 5, 2010
Overall, we have been very pleased with this mattress from the very beginning, although it began to show some wear after about 6-7 years.
When we first got the mattress, it was absolutely dreamlike to sleep on -- the pillowtop was perfectly plush, but with a firm underlying support. We looked forward to getting into it every night, and dreaded getting out of it each morning. I can safely say that this lasted for at least the first few years.
In terms of durability, we have had it now for about 7 years, and it has held up reasonably well overall. Personally, I still sleep quite well on it, although it has lost some of its cloud-like feeling. We have not really had any problems with body impressions, which I know are a common complaint with pillow-top mattresses, which is probably because we have always been extremely diligent about flipping and rotating it. My wife, however, has started to complain of sagging in the middle of the mattress for the past couple years, and has recently started to tell me that she wakes up feeling rather stiff from time to time. This seems rather early for the mattress to be losing its support, especially since it is supposedly a rather firm mattress (underneath the pillowtop, that is).
Prior to owning this mattress, we had a locally-made mattress, with which we were really happy. Then I got pregnant, and had a lot of hip pain. I tried chiropractors, doctors, and exercise, but it wasn't until we switched to this mattress that the pain disappeared! The mattress is firm, but has a lovely pillowtop that makes it feel soft. We have both loved it from day one (my husband has no hip issues, and he also thinks it's great). It has now been 5 years since then, and it is still very comfy. 3 pregnancies later, I would say that there is a slight dent where I sleep, and I can't flip the mattress because of the pillowtop, so the dent will have to stay. But it is really minor, and that is my only hesitation about this mattress. In all other respects it has been excellent.
This is probably the best bed I've ever slept in. Great support, but the pillowtop make it really comfortable. My wife and I have owned this bed for ~2 yrs. and have have frequently commented about what a great investment it was.
San Francisco, CA
Dec 29, 2009
We bought our mattress 7 years ago and it was great at first. I sleep on my side and the pillowtop was great in preventing my arms from falling asleep which tends to happen on firmer mattresses. More recently it suffers from a depression in the middle, caused by my husband hogging the bed :) that makes me feel like I am constantly going to roll into it. Overall it was a good buy and my complaints are likely due to age not quality.
I like this Sealy mattress and box-spring quite a bit. I'm a lover of a firm mattress, and so made sure to get the 'Firm' version of the Everly. I've got some mild lower back pain and I definitely appreciate what this mattress does to help it -- it's especially noticeable how much I need my mattress after being out of town for a few days.
It's a solid, reasonably-priced mattress that has treated us well for over 6 years. It even survived two cross-country drives (in moving trucks). Now, after 6 years, it's starting to cave in the middle so we're looking to replace it. But it was good while it lasted. The boxspring that was provided with the mattress, incidentally, was terrible. Started squeaking within months.