My husband and I bought this bed nearly 6 months ago and we couldn't be happier with it. We sleep better and our backs have improved... no more waking up with sore low backs! We paid $1300.00 for it new at Linder's Furniture when they were having a sale, (original price was $1700.00,) and they paid the tax, gave us free delivery, set up and removal of our old mattress/boxsprings, so we felt it was a good deal... an investment in our health, really, and so far it's paying off!
We bought this mattress in full-size for my 4 year old son's "big boy" bed. It is the best mattress we have ever bought. It is extremely comfortable. We recently had a guest sleep on it, and he said it is the most comfortable bed on which he has ever slept. Seems to be the perfect balance between firm and cushion-y.
Recent Complaints Sealy Posturepedic Reserve Series
This mattress was heaven on earth when we purchased it new. Our love affair lasted only about 3 years when we began to notice "wheel ruts" where we slept in our king size bed. We spun the mattress to alleviate the positioning issues but to no avail. Now we are in our 5th going on 6th year of owning this mattress and need frequent chiropractic adjustments for low back and neck pain. Our original investment was under $1200, thankfully the store was closing and allowing deep discounts, although we expected more than 5 or 6 years of service for that cost. I was thinking of trying a latex topper to increase firmness and support but after reading reviews by other long term users it may be throwing "good money after bad"! It WAS a great mattress too bad it didn't last!
I bought the mattress about three years ago and it felt very comfortable for about a year. After that year the comfort has slowly deteriorated. The bed has lost its firmness and has bad indentations. In the last 9 months you can start to feel the springs poking you in the ribs. For $800+ for the mattress I expected it to last much longer. I would not buy this again.
My mattress was deemed defective. Instead of the company standing behind their product and doing what needed to be done for customer service and to represent their commitment to not having defective products, it took 5 months to have resolution. The company charges delivery and mattress removals (even for their defective product-- not my preference change). I had to call constantly to follow-up, and each step took the maximum amount of time i.e. 3-5 weeks took last day of 5th week. 4-6 weeks took till the last day of the 6th week. I have never been so dissatisfied as a customer and refuse to support Sealy Brands.
I can't sleep more than 10 min on my side, which forces us on our backs- and we both have apnea. Sleeping on your backs aggrevates apnea! I am VERY SORRY we bought this bed! We are shopping for a new one only 3.5 years after purchase, as I have not had a good nights sleep in 3 years!!!